Company Overview : Dozee Health AI is the pioneer in Contactless Remote Patient Monitoring (RPM), proven to drive transformation at scale. Headquartered in Bengaluru, India, Dozee has emerged as India’s no. 1 RPM Company.
We are seeking visionary individuals to help us in this very exciting journey. As a part of our dynamic team, you’ll have the opportunity to collaborate with top healthcare providers in the country, applying AI-powered RPM solutions to tackle some of the most pressing challenges in healthcare - enhancing staff efficiency, improving patient outcomes, and pioneering the next generation of care models
Job Overview:
Key Responsibilities
- Client Support & Project Management:Deliver end-to-end support from initial demos through to project completion, ensuring seamless operations and a high level of client satisfaction.
- Technical & Clinical Reporting: Prepare, review, and ensure the accuracy of Techno-Clinical Reports in alignment with project requirements and compliance standards.
- Data Validation & System Accuracy: Develop and maintain Accuracy Test Reports to validate data integrity and system performance.
- Standardized Reporting: Create and update CGR (Clinical Governance Report) Templates to ensure consistency in reporting and analysis.
- Performance Evaluation: Generate DMER (Device Monitoring & Evaluation Reports) and Impact Reports to evaluate project outcomes and performance indicators.
- Platform Support (HubSpot): Maintain up-to-date expertise in the HubSpot platform; provide support and troubleshooting for the field team, ensuring efficient knowledge transfer and issue resolution.
- Onboarding & Data Support (US Team): Assist with US onboarding processes and perform data-related tasks to support the US field team in achieving operational efficiency.
- Service Documentation: Prepare timely and accurate device service reports upon request from the field team, facilitating effective communication and follow-up.
Experience
Education: Diploma/Graduation.
Experience: Minimum 2+years experience.
Good communication and presentation skills. Must be able to articulate well.
Prior experience of managing teams.
Prior experience of setting up operations processes.
Must have prior experience of CRM/IVR systems.
Should have a reasonable understanding of operations.
Should possess business acumen and should be results oriented.
Should be willing to work from the office, 6 days a week.
Must have in-depth knowledge of Advanced Excel and MS Office.
Skills Required
- Minimum 2+ years experience
- Diploma or Graduation
- Strong communication and presentation skills
- Prior experience managing teams
- Prior experience setting up operations processes
- Prior experience with CRM and IVR systems
- Reasonable understanding of operations
- Business acumen and results orientation
- Willingness to work from office 6 days a week
- In-depth knowledge of Advanced Excel and MS Office
What We Do
Dozee is India’s 1st AI-based contactless Remote Patient Monitoring (RPM) & Early Warning System (EWS) for continuous patient monitoring with a mission to develop & deploy intelligent technologies, solutions, and networks to provide a continuum of care, early warning systems, and responses to save lives. Supported by the Government of India through BIRAC, Dozee is on a path to steer the trajectory of the public and private healthcare ecosystem. With the aim of providing connected health in every bed, Dozee strives to improve access and put patient care first with its vision of #HarBedDozeeBed. Dozee tracks vital parameters such as the Heart Rate, Respiratory Rate, Blood Pressure, Blood Oxygen Saturation, and Skin Temperature with clinical grade accuracy, and tracks sleep quality while flagging indicators of sleep apnea. By automating patient monitoring through Dozee, nearly 2.5 hours of nursing time is saved every day per patient. It is a truly ‘Made in India’ innovation with global standards in patient safety, data security, privacy, and reliability - trusted by top-of-the-line healthcare providers across the country. Dozee continues to reimagine health and create a future where healthcare is smarter and connected.
