Dozee is looking for a proactive and detail-oriented professional to manage client support, project execution, and reporting operations. The role involves handling end-to-end project management, preparing clinical and technical reports, ensuring data accuracy, and supporting teams via HubSpot and other tools. Candidates should have 2+ years of experience, strong communication skills, and expertise in operations, CRM systems, and Advanced Excel. This is a full-time, on-site role (5 days/week).
Key Responsibilities
Support the virtual command center team that escalates health alerts to hospitals and field ops.
Assist hospitals and patients with setup process and problem resolution for smooth execution and scaling.
Assist with the full operational execution of internal revenue generating compliance platform- Circle health.
Coordinate with the field team whenever necessary.
Build and manage relationships with nurses and patients.
Provide analysis of frequent issues/alerts escalated and support the team in ensuring long time solutions are created to mitigate the same.
Skills
Educational Qualification - PUC/Diploma.
Minimum 4-5 years experience.
Good communication and presentation skills. Must be able to articulate well.
Prior experience of managing teams.
Prior experience of setting up operations processes.
Must have prior experience of CRM/IVR systems.
Should have a reasonable understanding of operations.
Should possess business acumen and should be results oriented.
Skills Required
- PUC/Diploma
- Minimum 4-5 years experience
- On-site availability 5 days/week
- Strong communication and presentation skills
- Prior experience managing teams
- Prior experience setting up operations processes
- Experience with CRM systems (HubSpot) and IVR
- Advanced Excel proficiency
- Reasonable understanding of operations
- Business acumen and results orientation
What We Do
Dozee is India’s 1st AI-based contactless Remote Patient Monitoring (RPM) & Early Warning System (EWS) for continuous patient monitoring with a mission to develop & deploy intelligent technologies, solutions, and networks to provide a continuum of care, early warning systems, and responses to save lives. Supported by the Government of India through BIRAC, Dozee is on a path to steer the trajectory of the public and private healthcare ecosystem. With the aim of providing connected health in every bed, Dozee strives to improve access and put patient care first with its vision of #HarBedDozeeBed. Dozee tracks vital parameters such as the Heart Rate, Respiratory Rate, Blood Pressure, Blood Oxygen Saturation, and Skin Temperature with clinical grade accuracy, and tracks sleep quality while flagging indicators of sleep apnea. By automating patient monitoring through Dozee, nearly 2.5 hours of nursing time is saved every day per patient. It is a truly ‘Made in India’ innovation with global standards in patient safety, data security, privacy, and reliability - trusted by top-of-the-line healthcare providers across the country. Dozee continues to reimagine health and create a future where healthcare is smarter and connected.
