Customer Solutions Architect

Posted 15 Hours Ago
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2 Locations
Remote or Hybrid
Expert/Leader
Software
The Role
Designs and delivers end-to-end telecom solutions across pre-sales and project execution. Responsibilities include developing physical and logical architectures, defining system requirements, analyzing use cases, reviewing high- and low-level designs, managing technical risks, coordinating project teams, and overseeing third-party suppliers. The role focuses on IP, mobile core, virtualization, SDN, NFV, datacenter networking, and solution acceptance.
Summary Generated by Built In

Contribute to and support the Architecture, Technical Scope of Work (SOW) and Solution Description for the Customer project. Assist internal teams from offer commencement through to final solution delivery and acceptance by the customer. Establishment of the agreed contractual System Requirements. Development of an E2E Architecture and Design that meets the specifications, time to market and product/quality constraints.

The Solution Architect is accountable for the technical accuracy of the design solution (i.e.: as defined in the SA&HLD etc.) – and the resulting implementation.
 

Responsibilities

Pre-sales Phase:

ASSIST Business Development with the following:

  • Development of the IP Architecture and Solution Description to be used for offer submission (and integration/dependencies with the E2E solution).

  • Pre-determine a Physical and Logical Solution Architecture; partition and allocate system requirements and functionality to the architecture; analyze and evaluate alternative solutions; define subsystems and system elements and requirements.

  • Identification of Key Technical Risks and Issues, develop mitigation plans

  • Identification of roadmap gates ensuring time to market (for IP products and dependencies with non-Nokia products).

  • Provide key inputs for technical decisions relating to system requirements and system architecture/design.

Project Execution Phase:

  • System/Solution Requirements Development.

  • Identification of key Use Cases; agreement on key acceptance criteria.

  • Derive products and solution requirements in line with the SOW and solution description while being fully coordinated with project management, design and deployment team; perform requirements designation and importance analysis; perform verifiability analysis; perform risk analysis. 

  • Development of E2E Solution Architecture and support to High-Level Design (multiple technology domains).

  • Determine a Physical and Logical Solution Architecture; partition and allocate system requirements and functionality to the architecture; analyse and evaluate alternation solutions; define subsystems and system elements and requirements.

  • Perform Use Case Analysis, scenario determination and develop sequence diagrams to support the requirements analysis, architecture & high-level design activities.

  • Review HLD/LLD/Interface Specification

  • Proactively seek to identify and address technical risks. In co-operation with the PM/TPM conduct risk assessments on the project and all suppliers; identifying and executing mitigation strategies to limit impact; support on reporting of risk exposure (cost, schedule, other); escalating, as appropriate.

  • Review roadmap alignment with solution to be implemented with PLM engagement.

  • Technical support, manage, review 3rd party suppliers and vendors - including:

    • Ensuring that all parties involved in the solution development (SI project team, the customer, 3rd party suppliers, subsystem design teams) clearly understood their technical scope/objectives (through document reviews, workshops, presentations, informal Q&A)

    • Reviewing and assessing the technical progress of all suppliers – including 3rd Parties.  

Qualifications
  • Masters in Engineering and/or 10+ years of experience in the telecom industry, dealing with IP technologies.
  • Knowledgeable on Virtualization, SDN & NFV concepts and related technologies.
  • Knowledgeable on E2E Mobile Solutions, Mobile & Packet Core concepts and related technologies.
  • Knowledgeable on scripting and mastering programming languages and techniques.
  • Knowledgeable on Network Management Systems, networking concepts and related technologies.
  • Nokia SRA/Virtuoso, Cisco CCIE, Juniper JNCIE or equivalent Certification are a plus.
  • Experience in selling and delivering Datacenter/Carrier Network and Solutions
  • Excellent in designing networking equipment for Carrier, SDN and NFV Solutions and Concept. Strong Linux/Unix shell and datacenter networking knowledge

  • Native level in Japanese – written and verbal communication, Fluent in English – written and verbal communication

Skills Required

  • Master's degree in Engineering and/or 10+ years of experience in the telecom industry working with IP technologies
  • Knowledge of virtualization, SDN, NFV concepts, and related technologies
  • Knowledge of end-to-end mobile solutions, mobile concepts, packet core concepts, and related technologies
  • Knowledge of scripting and programming languages and techniques
  • Knowledge of network management systems, networking concepts, and related technologies
  • Experience selling and delivering datacenter, carrier network, and related solutions
  • Experience designing networking equipment for carrier, SDN, and NFV solutions
  • Strong Linux or Unix shell and datacenter networking knowledge
  • Native-level Japanese written and verbal communication
  • Fluent English written and verbal communication
  • Nokia SRA/Virtuoso, Cisco CCIE, Juniper JNCIE, or equivalent certification

Nokia Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nokia and has not been reviewed or approved by Nokia.

  • Equity Value & Accessibility Equity programs include a global employee share purchase plan with company matching and multi‑year share awards. These mechanisms broaden participation and tie rewards to long‑term outcomes.
  • Healthcare Strength Health coverage includes major medical plans with supplementary options such as vision, legal services, and care navigation. The range of offerings indicates comprehensive support for medical needs.
  • Parental & Family Support A global policy grants paid leave for new parents regardless of gender and provides structured return‑to‑work support. Company‑paid life insurance further strengthens family protection across regions.

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The Company
HQ: Espoo
132,624 Employees

What We Do

At Nokia, we create technology that helps the world act together. As a trusted partner for critical networks, we are committed to innovation and technology leadership across mobile, fixed and cloud networks. We create value with intellectual property and long-term research, led by the award-winning Nokia Bell Labs. Adhering to the highest standards of integrity and security, we help build the capabilities needed for a more productive, sustainable and inclusive world.

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