Customer Solutions Architect

Posted Yesterday
Be an Early Applicant
3 Locations
Remote or Hybrid
Senior level
Software
The Role
Leads large-scale customer networking deployments and integrations for Nokia. Responsibilities include coordinating hardware, software, product, and customer teams; managing risks, resources, materials, schedules, lab qualifications, and issue resolution; and providing project updates. Requires expertise in optical network deployment, networking protocols, data center architectures, customer engineering environments, and technical project delivery.
Summary Generated by Built In

As a Technical Project Manager (TPM) at Nokia, you will be based in the same country as our customers, providing expert support and real-time updates. TPMs are integral to our success, as they possess deep knowledge of Nokia IP equipment deployment and operation, enabling them to anticipate and resolve issues proactively. This role is perfect for those passionate about building large-scale networks and shaping the future of the internet.

Responsibilities
  • Develop and maintain strong customer relationships, understanding their needs and challenges at both the company and individual levels.
  • Foster collaboration between hardware engineers, software developers, and product teams to ensure seamless alignment.
  • Identify and address bottlenecks, manage risks, and provide clear and timely project updates to all stakeholders.
  • Align resources and manage material constraints for NPI activities, ensuring efficient project execution.
  • Maintain and track customer engineering test schedules, ensuring lab qualifications and predicting lab exits accurately.
  • Proactively track and resolve issues during customer lab qualifications, assigning actions and ensuring timely progress.
  • Stay updated with the latest networking protocols, including BGP, TCP/IP, and UDP, and network design principles.
  • Understand data center architectures and their implications for network deployment and operation.
  • Work closely with the customer's operational, engineering, and management personnel to align project goals.
  • Ensure a smooth and successful deployment and integration process, leveraging your self-motivation and goal-oriented mindset.
Qualifications
  • A minimum of 7 years of experience in deploying Optical networks, including Long-haul, Regional, and Metro networks.
  • Proven track record in driving large-scale networking, internet infrastructure, or cloud platform projects.
  • Self-motivated and goal-oriented with a history of successful deployment and integration delivery.
  • In-depth knowledge of networking protocols (BGP, TCP/IP, UDP) and network design principles.
  • Experience with data center architectures and their integration with networking solutions.
  • Excellent communication and collaboration skills, with the ability to bridge technical gaps.
  • Strong problem-solving abilities and a proactive approach to risk management.
  • Ability to work independently and manage multiple projects simultaneously.
  • A bachelor's degree in Computer Science, Engineering, or a related field is preferred.
  • Willingness to travel as required by the customer's needs and project demands.

Skills Required

  • At least 7 years of experience deploying optical networks, including long-haul, regional, and metro networks
  • Proven experience driving large-scale networking, internet infrastructure, or cloud platform projects
  • Experience successfully delivering deployment and integration projects
  • In-depth knowledge of BGP, TCP/IP, UDP, and network design principles
  • Experience with data center architectures and their integration with networking solutions
  • Excellent communication and collaboration skills
  • Strong problem-solving and proactive risk-management abilities
  • Ability to work independently and manage multiple projects simultaneously
  • Bachelor's degree in Computer Science, Engineering, or a related field
  • Willingness to travel as required by customer needs and project demands

Nokia Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nokia and has not been reviewed or approved by Nokia.

  • Equity Value & Accessibility Equity programs include a global employee share purchase plan with company matching and multi‑year share awards. These mechanisms broaden participation and tie rewards to long‑term outcomes.
  • Healthcare Strength Health coverage includes major medical plans with supplementary options such as vision, legal services, and care navigation. The range of offerings indicates comprehensive support for medical needs.
  • Parental & Family Support A global policy grants paid leave for new parents regardless of gender and provides structured return‑to‑work support. Company‑paid life insurance further strengthens family protection across regions.

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The Company
HQ: Espoo
132,624 Employees

What We Do

At Nokia, we create technology that helps the world act together. As a trusted partner for critical networks, we are committed to innovation and technology leadership across mobile, fixed and cloud networks. We create value with intellectual property and long-term research, led by the award-winning Nokia Bell Labs. Adhering to the highest standards of integrity and security, we help build the capabilities needed for a more productive, sustainable and inclusive world.

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