Customer Solutions Architect

Posted One Month Ago
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2 Locations
Remote or Hybrid
Mid level
Software
The Role
Designs, integrates, tests, commissions, and delivers mission-critical communication systems for railway and industrial projects. Leads multidisciplinary engineering activities, multi-vendor interoperability testing, FAT, SAT, validation and verification, migrations, troubleshooting, documentation, and operational handover. Manages customers, suppliers, subcontractors, technical requirements, interfaces, risks, and compliance with safety, cybersecurity, EMC, environmental, and hazardous-area standards. Provides on-site leadership during integration and commissioning and must be willing to travel globally.
Summary Generated by Built In

This role is responsible for the end-to-end architecture, testing, commissioning, and deployment of secure, highly available, and standards-compliant systems, working closely with customers, suppliers, and multidisciplinary project teams to ensure successful project delivery.

Responsibilities
  • Design, validate, and deliver end-to-end integrated communications solutions that meet customer, operational, and contractual requirements.

  • Lead system integration and interoperability testing across multi-vendor environments, ensuring seamless operation of networks, platforms, and business systems.

  • Develop and execute Validation & Verification (V&V), Factory Acceptance Testing (FAT), Site Acceptance Testing (SAT), and Testing & Commissioning (T&C) procedures.

  • Manage technical relationships with customers, subcontractors, third-party suppliers, and internal stakeholders throughout the project lifecycle.

  • Plan and execute complex system migrations, including configuration management, cutover activities, rollback strategies, and operational transition.

  • Produce and maintain comprehensive engineering documentation, design specifications, interface definitions, technical procedures, and as-built documentation.

  • Ensure compliance with international standards and best practices applicable, including IECEx, EMC/EMI, safety, cybersecurity, environmental, and hazardous-area requirements.

  • Manage system requirements, interfaces, and technical risks to ensure successful project execution and customer acceptance.

  • Provide on-site leadership during integration, commissioning, troubleshooting, and handover activities while maintaining strong customer relationships.

Qualifications

Professional Skills

  • Strong stakeholder management and customer-facing communication skills.

  • Proven ability to lead multidisciplinary engineering activities in international environments.

  • Excellent technical documentation and reporting capabilities.

  • Effective coordination of suppliers, contractors, and cross-functional teams.

  • Fluent English communication; additional languages highly valued in multinational project environments.

  • Willing and available to travel globally for site integration, testing, commissioning, and customer support activities.

     

 Hands-On Technical Experience

  • Installation and configuration of communication and network systems.

  • Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT).

  • Field equipment and subsystem testing.

  • System commissioning and operational readiness verification.

  • Operations and maintenance support.

  • Third-party system integration.

  • Root-cause analysis and troubleshooting of complex technical issues.

  • Development and verification of as-built documentation.

     

 Technical Competencies

  • Enterprise and industrial network architecture design.

  • Routing and switching technologies including OSPF, IS-IS, BGP, RSVP, LDP, QoS, IP VPN, VLAN, VLL/VPLS, and NAT.

  • High-availability and mission-critical communications systems.

  • Secure network design and implementation.

  • Firewalls, IPS/IDS, SIEM, DPI, proxy technologies, and cybersecurity best practices for critical infrastructure environments.

  • Security validation, testing, and troubleshooting.

  • Fiber optic infrastructure design and implementation.

  • Integrated communications systems for offshore and industrial facilities.

  • Multi-vendor system integration and interoperability management.

  • Cisco networking and security certifications (CCNA, CCNP, or equivalent).

  • Industry-recognized cybersecurity and network infrastructure certifications.


About Us
Advancing connectivity to secure a brighter world.

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world. 

Learn more about life at Nokia.


Our recruitment process

We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.

The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia. 

Skills Required

  • Experience designing, integrating, testing, and delivering complex mission-critical communication systems
  • Experience designing enterprise and industrial network architectures
  • Hands-on installation and configuration of communication and network systems
  • Experience with Factory Acceptance Testing and Site Acceptance Testing
  • Experience with field equipment and subsystem testing
  • Experience with system commissioning and operational readiness verification
  • Experience supporting operations and maintenance
  • Experience with third-party system integration and multi-vendor interoperability
  • Root-cause analysis and troubleshooting of complex technical issues
  • Experience developing and verifying as-built documentation
  • Knowledge of routing and switching technologies including OSPF, IS-IS, BGP, RSVP, LDP, QoS, IP VPN, VLAN, VLL/VPLS, and NAT
  • Experience with high-availability and mission-critical communications systems
  • Secure network design and implementation experience
  • Experience with firewalls, IPS/IDS, SIEM, DPI, and proxy technologies
  • Knowledge of cybersecurity best practices for critical infrastructure
  • Fiber optic infrastructure design and implementation experience
  • Strong stakeholder management and customer-facing communication skills
  • Ability to lead multidisciplinary engineering activities in international environments
  • Excellent technical documentation and reporting capabilities
  • Coordination experience with suppliers, contractors, and cross-functional teams
  • Fluent English communication
  • Willingness and availability to travel globally for site integration, testing, commissioning, and customer support
  • Cisco networking and security certifications such as CCNA, CCNP, or equivalent
  • Industry-recognized cybersecurity and network infrastructure certifications

Nokia Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nokia and has not been reviewed or approved by Nokia.

  • Equity Value & Accessibility — Equity programs include a global employee share purchase plan with company matching and multi‑year share awards. These mechanisms broaden participation and tie rewards to long‑term outcomes.
  • Healthcare Strength — Health coverage includes major medical plans with supplementary options such as vision, legal services, and care navigation. The range of offerings indicates comprehensive support for medical needs.
  • Parental & Family Support — A global policy grants paid leave for new parents regardless of gender and provides structured return‑to‑work support. Company‑paid life insurance further strengthens family protection across regions.

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The Company
HQ: Espoo
132,624 Employees

What We Do

At Nokia, we create technology that helps the world act together. As a trusted partner for critical networks, we are committed to innovation and technology leadership across mobile, fixed and cloud networks. We create value with intellectual property and long-term research, led by the award-winning Nokia Bell Labs. Adhering to the highest standards of integrity and security, we help build the capabilities needed for a more productive, sustainable and inclusive world.

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