Job title: Graduate Trainee Programme (12 months)
Location: Harare, Zimbabwe
Application Deadline: 25 October 2025
About Springer Nature
Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit about.springernature.com and @SpringerNature.
About College Press
College Press is a leading educational publisher in Southern Africa, dedicated to providing high-quality, curriculum-aligned learning materials that empower students and educators. With a strong legacy of excellence and innovation, College Press publishes trusted resources across primary, secondary, and tertiary education. Visit collegepress.co.zw and follow @CollegePressZimbabwe on social media for more.
College Press, part of Springer Nature, is looking for motivated and passionate recent graduates to join our Customer Services Department as part of a 12-month Graduate Trainee Programme.
This programme provides practical, hands-on experience, allowing you to contribute to customer support and develop skills for a career in publishing.
Minimum RequirementsA relevant degree or diploma in Business Administration, Communication, or a related field
Strong communication and interpersonal skills
High attention to detail and accuracy
Responsible, motivated, and proactive attitude
Ability to manage time effectively and multitask
Willingness to learn and work in a fast-paced, team-oriented environment
Prepare quotations and raise invoices for telephone, online, and walk-in customer orders, ensuring accuracy and timely processing
Follow up on quotations and customer orders, including backorders, to ensure completion and customer satisfaction
Liaise with Finance for accurate customer account reconciliations
Maintain updated customer databases and accurate records of orders, quotations, invoices, and backorders
Attend to walk-in customers promptly and professionally
Support the Customer Services team in daily administrative tasks and contribute to process improvement initiatives
Applications:
If you are interested in this programme and meet the above requirements, please submit your application letter and CV via the link provided.
NB: Springer Nature encourages applications from all qualified individuals, including persons with disabilities.
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Job Posting End Date:
25-10-2025Top Skills
What We Do
Research and learning are the cornerstones of progress, which is why we open doors to discovery for our communities, enabling millions of researchers, clinicians, educators and other professionals to access, trust and make sense of the latest insights.
Springer Nature is an ambitious and dynamic organisation. For over 180 years our imprints, books, journals, platforms, and technology solutions have been a trusted source of knowledge to our communities. Today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood, and used, ensuring that the world continues to make progress, improving and enriching lives and helping to protect our planet for future generations.
Global key facts:
Established for over 180 years
Nearly 10,000 colleagues
200 offices in 45 countries on all continents
World’s largest academic book publisher
Publisher of Nature, the world’s most influential journal
First company to publish more than 1 million Open Access articles
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Springer Nature is home to some of the best-known names in research, health, educational and professional publishing. Every day, around the globe, our brands reach millions of people.
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