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What we offer:Job Responsibilities:
Immediate open position
QUALIFICATIONS
- Grade 12 education or equivalent
- Minimum 3 years experience in an automotive environment
- Excellent English communication skills (both written and verbal)
- Good general math skills
- Computer literacy in business applications
- Ability to work under pressure
- Familiarity with automotive Tier 1 and Tier 2 customer shipping procedures
- Well organized and highly efficient working in a multi-tasking dynamic environment
DESIRABLE ADDITIONAL QUALIFICATIONS
- Familiarity with CMI software
- Experience gained working inside Magna
- Knowledge of Ford DDL / SDS / SIMS systems and related procedures
- Knowledge of Chrysler SMART / DRIVE systems and related procedures
- Knowledge of Nissan Portal and related procedures
- Knowledge of Honda portal
- Automotive manufacturing experience
MAIN TASKS & RESPONSIBILITIES
- Compensation: $70,000 annually
- After hours follow up with e-mails/portals/phone calls required
- Canadian statutory holidays must be available to work
- Required to work 1 weekend per month (Saturday remote and Sunday is half hour in the am for portal check)
- Responsible for all customer-service related duties as outlined in Mytox BOS Procedures (BOS 5/6), for customer(s) to which they are assigned
- Pulls in EDI customer releases and posts to the Mytox CMI system
- Enters any manual releases as applicable
- Ensures that Mytox and customer cums are in full agreement
- Checks/confirms demand load accuracy for their customer before MRP run
- Issues shipping work-sheets to Shipping Department in advance
- Liaison with customer deck personnel, freight carriers, and/or plants directly either verbally or in writing
- Responsible for all transportation, logistics and premium freight for customer base
- Develop customer relationship and provide Best-in-Class service
- Answering of customer inventory system queries in a timely manner (if applicable) or providing backup to do this (requires complete familiarity with Ford DDL, Chrysler SMART, Honda systems)
- Maintain 100% on time delivery to customers and providing disputes when necessary
- Liaise with quality engineers, production and quality representatives to address quality concerns and communicate next steps. Coordinate Engineering changes from customer.
- Review customer charge-backs and recommend disputes when appropriate
- Coordinates Customer Finished Good returnable shipping container returns to Mytox from the applicable customer, in a timely manner
- Backs up other Customer Service (different customer account) positions
- Provides on-call Customer Service support during non-normal business hours as required
At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email or traditional mail to comply with GDPR requirements and your local Data Privacy Law.
AI-Assisted Screening Disclosure
As part of our commitment to a fair, consistent, and efficient recruitment process, we may use artificial intelligence (AI) tools to assist in the initial screening of applications submitted through our Workday system. These tools help identify qualifications and experience that align with the role requirements. Please note that AI is used solely to support our recruiters. Final decisions are always made by the hiring manager and the hiring team. Importantly, no applicant data is shared externally through these AI tools. All information remains securely within our systems and is handled in accordance with our privacy and data protection policies.
Under conditions defined by applicable law, you may have the right to request an explanation of how AI is used to support decision-making.
If you have any questions or concerns about this process, feel free to contact our Talent Attraction team.
Worker Type:
Group:
Skills Required
- Grade 12 education or equivalent
- At least 3 years of experience in an automotive environment
- Excellent written and verbal English communication skills
- Good general math skills
- Computer literacy in business applications
- Ability to work under pressure
- Familiarity with automotive Tier 1 and Tier 2 customer shipping procedures
- Strong organization and ability to work efficiently in a multitasking environment
- Familiarity with CMI software
- Experience working inside Magna
- Knowledge of Ford DDL, SDS, SIMS systems and procedures
- Knowledge of Chrysler SMART, DRIVE systems and procedures
- Knowledge of Nissan Portal and related procedures
- Knowledge of Honda portal
- Automotive manufacturing experience
What the Team is Saying
Magna International Compensation & Benefits Highlights
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Healthcare Strength — Company materials highlight comprehensive medical, dental, vision, disability and life insurance in the U.S., paired with wellness initiatives and a confidential Employee & Family Assistance Program.
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Retirement Support — U.S. filings and recruiting pages describe a 401(k) with a 50% match on the first 6%, a deferred profit‑sharing component, and at some sites a 3% base company contribution after six months.
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Strong & Reliable Incentives — Profit sharing and performance‑linked rewards are embedded in the total‑rewards philosophy and documented in filings, with recent materials indicating these programs remain active.
Magna International Insights
What We Do
We are a mobility company that innovates like a start-up and thinks like a technology company. This helps us anticipate change in one of the most complex industries in the world and respond quickly. We depend on a team of 171,000 dynamic, entrepreneurial-minded employees in an environment where great ideas flourish. Our presence spans 343 manufacturing operations and 88 product development, engineering and sales centers in 29 countries. We understand that you need a career as unique as you are. Whether you want to advance your existing expertise or try something completely different, we are committed to your growth.
Why Work With Us
At Magna, our engineering team is advancing mobility for everyone and everything. Joining this team means being a part of the design, development, and manufacturing of the world’s most advanced mobility technology. Innovations that move families, shape communities, and improve lives. You can follow your passions and shape your own career path.
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Magna International Teams
Magna International Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Majority of roles are hybrid with flexibility. Please speak with our recruiting team for specific details on hybrid work.
