Location: Remote
Compensation: $18.00/hr
Employment Type: Full-Time
About Us
It’s Just Lunch is the world’s leading personalized matchmaking service, specializing in connecting busy professionals with quality matches. With over 34 years of experience, we have arranged more than 2 million first dates across 150 locations in 4 countries. As a Matchmaker Coordinator, you will play a pivotal role in creating meaningful connections and making a lasting impact on people’s lives.
Why Join Us?
- Comprehensive benefits package: medical, dental, vision, disability, life insurance, 401(k) with match, and paid time off
- No weekends: predictable Monday - Friday schedule
- Professional growth opportunities: continued training, mentorship, and advancement
- Dynamic, team-oriented environment with performance-based bonuses and prizes
Who We’re Looking For
We are seeking a high-energy, self-motivated professional with a passion for customer success and relationship-building.
The ideal candidate has:
- 2+ years of experience in customer service
- 2+ years of remote work experience
- Previous experience managing high call volume, high client and/or account volume
- Exceptional verbal and written communication skills, especially over the phone
- Strong organizational and multitasking abilities with a results-driven mindset
- Intermediate knowledge of Microsoft Office and CRM platforms
- The ability to handle emotionally sensitive conversations with empathy and professionalism
Your Role & Responsibilities
As a Customer Service Representative, you will assist with all aspects of the client experience, ensuring they receive top-tier service throughout their matchmaking journey. Your responsibilities include:
- Assist with managing client relationships: Regularly communicate with clients, understand their preferences, and provide tailored matchmaking services
- Assist with selecting and presenting high-quality matches that align with client expectations
- Coordinating dates and maintaining ongoing client engagement
- Balancing daily calls and emails to ensure superior client support
- Providing coaching and guidance to clients in their dating journey
Work Environment & Office Location
This is a remote position
How to Apply
If you are a customer-focused professional with experience working with high-end clientele and want to make a real difference in people’s lives, we encourage you to apply today!
Top Skills
What We Do
It’s Just Lunch is the intelligent dating solution for busy professional singles. As first-rate dating specialists, we arrange quality lunch dates or post-work drinks for busy professionals singles in relaxed, no-pressure settings. Since 1991, hundreds of thousands of professional singles across the world have trusted It's Just Lunch to find them quality first dates. Whether you’re looking for a committed relationship or simply want to meet other singles for dating outside your current social circle, It’s Just Lunch can help you find what you’re looking for.
The first step is to contact an It's Just Lunch to schedule a confidential interview with a dating specialist where we will have the opportunity to learn about the most important qualities you're looking for in a potential partner. Once we have a better idea of what you are looking for, we not only match you but also arrange a time and location for you to meet at one of our preferred restaurant partners. No hassle. No stress. Just fun first dates!
Call 1-800-843-3283 to speak with a dating specialist today!
