Full-Time | Entry Level | Paid Training | Growth Opportunities
You deserve a job that’s more than just a paycheck — one that lets you connect with people, learn valuable skills, and be part of something that matters. If you’re driven, personable, and ready to take the first step in your career, our Customer Service Representative position could be the perfect fit.
This is an in-person, event-based role where you’ll help bring nonprofit campaigns to life through community events, face-to-face outreach, and authentic engagement. No phone calls, no scripts — just meaningful conversations that make an impact.
About UsWe partner with leading nonprofit organizations, advocacy groups, and socially responsible brands to raise awareness, inspire action, and strengthen community support. Through live events and local outreach, our team builds genuine connections that help create lasting change.
What You’ll DoAs a Customer Service Representative, you’ll serve as the voice and face of the campaigns you represent, helping nonprofit partners reach new supporters and achieve their goals.
Key Responsibilities:
Represent nonprofit organizations at live community events and fundraisers
Engage with the public in a friendly and professional manner
Communicate the mission and impact of each nonprofit partner
Educate potential donors on ways to get involved and support their cause
Build relationships that encourage long-term engagement
Collaborate with your outreach team to ensure campaign success
No previous customer service or outreach experience is needed — we provide comprehensive paid training and one-on-one mentorship. We’re looking for people who bring enthusiasm, integrity, and a strong work ethic to every interaction.
You’ll thrive in this role if you:
Are 18 or older and legally authorized to work in the U.S.
Enjoy working directly with people and building connections
Are outgoing, approachable, and motivated to succeed
Are reliable, coachable, and eager to learn
Have an interest in nonprofit work, social causes, or advocacy
Want a position that offers growth, variety, and purpose
We believe that work should be both meaningful and rewarding.
Paid training and hands-on experience in outreach, marketing, and communications
Career advancement opportunities into leadership and management roles
Travel opportunities for special events and nonprofit campaigns
Supportive, team-oriented environment focused on personal and professional growth
Work that makes a tangible difference in local communities
Experience in nonprofit marketing, fundraising, and public engagement
If you’re ready to build a career that combines personal growth with community impact, we want to hear from you. Apply today to become a Customer Service Representative and start creating positive change — one conversation at a time.
What We Do
Invictus MSI is a team-oriented Marketing and Advertising firm focused on empowering change and social justice campaigns to help local Bay Area communities. Our 501(C)3 nonprofit clients have long histories of bringing creative, evidence-based solutions to major societal problems that require our collective, immediate response. Recently, their focus is attacking the opioid and gun violence epidemic in schools, but they currently offer more than 20 programs to promote safer, happier communities for children to grow up in. Our team is responsible for both raising awareness to their potentially life-saving programs and providing the funds necessary to implement them. Now that our team has developed a reputation for representing our 501(C)3 clients with integrity and enthusiasm, our goal is to continue expanding our client’s reach. We understand that learning how to successfully run a business is no small task, and requires a solid foundation in both leadership and management. To ensure our clients are in the best hands, each member of our team is provided with mentorship and hands-on-training through every step of the campaign development process. To learn more about our partnership, please visit https://www.leadrugs.org/lead-the-way/
