Customer Service Consultant

Posted 24 Days Ago
Be an Early Applicant
Bay Shore, NY
Junior
AdTech • Marketing Tech
The Role
The Customer Service Consultant is responsible for delivering friendly customer service, troubleshooting customer inquiries, maintaining accurate records of interactions, and participating in team meetings to enhance skills. The role focuses on positive consumer interactions and aims for personal and professional growth within a fast-paced environment.
Summary Generated by Built In

Are you tired of having the same routine every day? Are you looking for a dynamic, fun-filled business environment? Are you looking for a growth opportunity? If the answer is yes, our Customer Service Consultant position might be what you are looking for! 

Ace Concepts is a small marketing and consulting firm. We specialize in expanding our client’s business growth through direct-to-consumer interaction. Ace Concepts improve how our clients interact with their consumers by utilizing innovative techniques showing actual results. Our ability to provide a positive experience for consumers and our substantial growth achievements are why we continue to acquire more clients and hire a new Customer Service Consultant. 

Ace Concepts always put quality over quantity, so we carefully evaluate every application we receive to ensure we build the best possible Customer Service Consultant team to achieve our goals. All of our goals revolve around growth! But we also seek personal and professional development for every member of our team, which is why we have opportunities for fast advancement into management roles. 

APPLY NOW AND BECOME OUR NEXT CUSTOMER SERVICE CONSULTANT! 

Daily Responsibilities for our Customer Service Consultant:

  • Deliver friendly customer service while providing information about the products and services to existing and potential customers
  • Troubleshoot, and overturn customer objections and questions while maintaining a positive and professional attitude
  • Maintain up-to-date and accurate records of all customer interactions and personal information 
  • Cultivate a knowledge base on all products and services to draw on customer interactions
  • Attend team-based meetings to develop new customer service skills, receive personalized training, and network with top executives 

Wanted Qualifications for our Customer Service Consultant:

  • 1-3 years working as a customer service consultant, sales representative, or experience in a retail, restaurant, or hospitality environment 
  • Outstanding communication skills
  • Above-average emotional intelligence and people skills
  • Ability to work independently or in a team setting
  • Desire to work in a fast-paced customer service environment and the ability to multitask
  • Exceptional work ethic 
  • Self-starter with a desire for professional growth and development
The Company
HQ: Lake Success, NY
12 Employees
On-site Workplace

What We Do

Ace Concepts proud partner list spans Fortune 500s to start-ups. Our promotion strategies create growth in every region we serve. It’s a track record that proves we’re ready to succeed for you no matter your current size or marketing goals.

OUR RESPONSE IS FAST AND NIMBLE
You can’t afford to waste time. That’s why our people bring an unmatched depth of knowledge to creating product campaigns that get results. We adapt our approach in real time to accelerate response.

Here’s how we succeed for our valued partners every day:

OUR KNOWLEDGE IGNITES GROWTH
Ace Concepts ambassadors are driven by a passion for promoting leading technologies and fueling growth. We provide top-tier training that makes every team member an expert in your brand and services.

OUR TRAINING IS POWER
We never stop investing in the leadership development of our team. That’s how we ensure our highly trained experts present your solutions in compelling ways that create trust and loyalty.

OUR SUCCESS NEVER STOPS
Ace Concepts knows how to unite businesses with their best potential buyers. We create ongoing value and outstanding service to achieve the ultimate level of success.

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