Customer Service & Communications Specialist

Posted 5 Days Ago
Be an Early Applicant
Santa Ana, CA
Entry level
Marketing Tech
The Role
The Customer Service & Communications Specialist will support marketing campaigns and customer service efforts, acting as a brand ambassador and campaign manager to increase client revenue and market share through effective communication and marketing strategies.
Summary Generated by Built In

We are currently on the lookout for an IMMEDIATE & FULL-TIME Customer Service & Communications Specialist to join our client’s marketing & customer service team!

The Customer Service & Communications Specialist will be tasked with supporting the efforts of our marketing campaigns and promotional customer service taking place all throughout the local area!

As a specialist in developing marketing campaigns and introducing new products into the marketplace through interactive campaigns, our highly trained entry-level representatives serve as campaign managers and brand ambassadors for each of our client brands. The Customer Service & Communications Specialist is responsible for executing dynamic marketing campaigns that make each client’s products competitive in a highly competitive marketplace and ultimately assist to increase market share!

Think you have what it takes to become the face and voice of brands in your area?

Our team works with some of the newest telecommunications programs in the area. For all Customer Service & Communications Specialist, we consider their interests, strengths, and qualifications when training and developing their skill set in the following key areas of each marketing campaign:

  • Marketing strategies geared towards increasing client revenue
  • Individual coaching techniques
  • Strong leadership and management abilities
  • Assess customer and client needs

Full Training is provided! We are looking for an immediate entry-level Customer Service & Communications Specialist who is motivated about learning all business aspects of a growing marketing firm to start working right away!

Ideal Full-Time Customer Service & Communications Specialist will:

  • Have a great student mentality
  • Strong interpersonal skills
  • Prefer immediate availability and be able to work full-time hours
  • Be able to commute to events throughout the local area
  • Possess outstanding communication skills
  • Work effectively under pressure and maintain a positive attitude
  • Have some previous experience in retail, sales, or customer service

#LI-Onsite

The Company
HQ: Anaheim, CA
21 Employees
On-site Workplace

What We Do

Encompass Core is a well-known marketing firm that helps people to reach out to its audience in the most effective way. We give a fully integrated approach to marketing, with all the services one needs under one roof. We focus on doing what’s right for our clients, which means creating something that will leave a long-lasting impression in the mind of people. We go above and beyond to understand our clients’ business and it’s market. This is one of our techniques that allows us to get the desired results. Our services not only enhance the customer experience but also fulfills most of our business goals.

At Encompass Core, we strongly feel that our people build our business, and without their efforts and hard work, it’s difficult for us to succeed in what we do. Each of our associates has the potential to make an impact in their communities and develop new and creative campaigns towards our clients’ customer acquisition needs.

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