Job Title: Customer Sales Advisor
Location: Nationwide
Salary: £26,208 per annum plus commission OTE £34K
Hours: Monday – Friday 40 hours per week 8am – 5pm
Sponsorship: Unfortunately, we are unable to offer sponsorship for this role.
Are you passionate about delivering exceptional customer service and driven by the thrill of sales?
Luxion Sales is looking for enthusiastic and customer-focused individuals to join our dynamic team of Customer Sales Advisors.
What does this role involve?
As a Customer Sales Advisor, your primary focus will be proactively contacting previous Utilita customers to understand their needs and win them back.
You’ll deliver confident and persuasive sales conversations that clearly demonstrate the value of our products and services, all while ensuring full compliance with regulatory requirements.
You will identify opportunities to re‑engage previous customers, address and overcome objections, and convert conversations into successful sales, achieving strong conversion rates, supporting smooth customer go‑live journeys, and maximising retention will be key measures of your success.
Who are we looking for?
We are seeking a motivated, results-driven communicator who thrives in a sales environment.
You will bring confidence, resilience, and a natural ability to influence customer decisions while maintaining a positive customer experience.
A strong track record of exceeding sales targets or KPIs is highly desirable, along with the ability to handle objections, think quickly, and adapting your approach.
Previous experience in a sales or outbound telephony based role is highly advantageous.
Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.
The Important Things!
Join a company that truly invests in you. Enjoy clear career and development opportunities. Recharge with 25 days’ leave, plus bank holidays, access private healthcare, mental wellbeing support, and 24/7 GP and counselling services. Win tickets to top events through the Utilita Arenas, enjoy exclusive discounts, and give back with a paid volunteering day. Plus, benefit from a generous pension contribution. We’re more than a workplace, we’re a place to thrive.
About us
At Luxion Group, we prioritize smart, fair, and sustainable practices to address the complexities of modern technology and energy needs. Our comprehensive services, from installation to maintenance, ensure a seamless experience for our clients, with a strong emphasis on customer-first values.
Join us on our journey towards a brighter, more sustainable future. Together, we can make a difference.
The Luxion Group comprises of the following companies – Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd
What We Do
With customer-first embedded in the DNA of each of our brands, Luxion is committed to shaping the future of technology and energy – ensuring innovation is not just a goal, but a means to enhance lives and businesses.
Our brands:
Utilita Energy – Utilita Energy is the UK’s first and only specialist smart Pay As You Go energy supplier – supplying gas and electricity to over 830,000 homes across the nation. Founded in 2003 to challenge the Big 6 energy suppliers, Utilita was created to empower everyone with fair and flexible services that are both good for the pocket and Planet.
Procode – Committed to helping businesses elevate with innovative technology, Procode’s platforms provide the tools to tap into data and help the energy and utilities sector improve customer experience. Procode have decades of experience building apps, technology products and cloud-based platforms which are trusted by almost a million UK households.
Canary Care – Canary Care smart home monitoring offers peace of mind - helping vulnerable people maintain their independence for longer. The wireless home monitoring service is used by homes, local authorities, NHS organisations and care providers across the UK to give users the reassurance that everything is as it should be, and to flag when help may be needed.
