Customer Relationship Manager

Posted 3 Days Ago
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Gurgaon, Gurugram, Haryana, IND
In-Office
Entry level
Financial Services
The Role
Manage end-to-end mutual fund and insurance operations, including applications, transactions, KYC, policy issuance, renewals, endorsements, and service requests. Support client onboarding and relationship management teams, coordinate with AMCs, RTAs, insurers, and financial institutions, resolve processing issues, and prepare MIS reports, reconciliations, trackers, and operational statements.
Summary Generated by Built In

Wealth Escalator by JRG Financial Services Pvt Ltd is a growing financial services firm specializing in the distribution of mutual funds, insurance, and investment solutions. The company focuses on helping clients achieve their financial goals through personalized investment strategies and financial planning.


We are looking for a dynamic Operations Relationship Manager to ensure seamless client servicing and efficient execution of financial transactions across Mutual Funds and Insurance. The role involves coordinating with clients, Relationship Managers and channel partners to facilitate smooth processing, timely resolution of service requirements and a high standard of client experience.



Skills Required

  • Strong communication skills in English & Hindi.
  • Good knowledge of Mutual Fund and Insurance operations.
  • Strong attention to detail, follow-up and coordination skills.
  • Strong client engagement and relationship-building skills
  • Ability to manage multiple tasks independently and within timelines.
  • Proficiency in Advance MS Excel.

Education 

  • Bachelor’s degree in Commerce, Business Administration, Finance or related field.
  • NISM Series V-A is a plus.


Requirements
  • Manage end-to-end Operations, including transactions, applications, KYC, policy issuance, renewals, endorsements and service requests.
  • Support client onboarding and Relationship Management teams with documentation, risk profiling, applications and transaction processing.
  • Coordinate with channel partners, including AMCs, RTAs, insurers and other financial institutions, for timely processing, follow-ups and issue resolution.
  • Prepare daily/monthly MIS, reconciliation statements, trackers and operational reports.


Benefits
  • Competitive Salary + Performance Incentives
  • Group Health Insurance
  • Gratuity Benefits
  • Leave Encashment

 



Skills Required

  • Strong communication skills in English and Hindi
  • Knowledge of mutual fund and insurance operations
  • Strong attention to detail, follow-up, and coordination skills
  • Client engagement and relationship-building skills
  • Ability to manage multiple tasks independently within timelines
  • Proficiency in advanced Microsoft Excel
  • Bachelor's degree in Commerce, Business Administration, Finance, or a related field
  • NISM Series V-A certification
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The Company
8 Employees
Year Founded: 2007

What We Do

JRG Financial Services Pvt. Ltd., operating as Wealth Escalator by JRG Financial Services, is a Gurugram-based financial advisory firm founded in 2007. It helps individuals and families build long-term wealth through financial planning, goal setting, risk management, strategic investments, and wealth management. The company also promotes financial literacy and offers resources, webinars, calculators, and investment products including mutual funds, equities, bonds, and fixed deposits.

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