Customer Quality Engineer

Reposted 17 Hours Ago
Be an Early Applicant
Shanghai, Shanghai Municipality, Shanghai, CHN
In-Office
Junior
Hardware • Semiconductor • Manufacturing
The Role
The Customer Quality Engineer ensures products meet quality standards, drives improvements, communicates with customers, and leads problem-solving efforts to achieve zero defect performance.
Summary Generated by Built In

Change the world. Love your job.
Texas Instruments is looking for an energetic, service minded engineer, who enjoys helping others to succeed by providing quality-assurance support to customers, service teams, assigned production operations and programs to ensure that TI's products are built in accordance with customer and division quality requirements while maintaining production flow. The Quality Engineer at TI supports production operations and ensures the integrity of components and products produced. This individual proactively drives quality improvement efforts in assigned areas with the goal of achieving ';zero defect'; performance. The role also supports process improvement and problem-solving efforts with the focus on protecting and improving product quality and satisfying both internal and external customers.
Responsibilities include:

  • Driving alignment within business units to meet quality requirements for products, processes and services
  • Acting as the primary quality representative, beginning with new process development and continuing from new product development through product end-of-life
  • Acting as the focal point for customer returns and customer communication for quality related issues
  • Being the Team Leader for a multi-discipline team to solve customer issues
  • Driving successful new product ramps that would achieve quality and reliability goals
  • Identifying systematic issues and driving continuous improvement across the business units
  • Balancing business unit customer satisfaction indices and customer quality indices
  • Some domestic or international travel may be required to support customer engagements
Qualifications

Minimum Requirements:

  • Bachlors degree in Electrical Engineering, Physics or related engineering fields of study
  • 2 years' experience working in a semiconductor environment

Preferred Qualifications:

  • Strong verbal and written communication skills
  • Demonstrated strong analytical and problem solving skills
  • Ability to work in teams and collaborate effectively with people in different functions
  • Ability to take the initiative and drive for results
  • Strong time management skills that enable on-time project delivery
  • Ability to work effectively in an interrupt-driven, fast-paced and rapidly changing environment
  • Demonstrated ability to build strong, influential relationships
  • Exceptional customer interface and problem solving skills
  • Ability to interface and build relationships with customers and internal TI functions – both in the business and in the fab
  • Ability to manage customer expectations, and drive for results within TI to ensure that customer expectations are met
  • Have a passion for meeting customer needs and be able to influence without direct authority
About Us
Why TI?
  • Engineer your future. We empower our employees to truly own their career and development. Come collaborate with some of the smartest people in the world to shape the future of electronics.
  • We're different by design. Diverse backgrounds and perspectives are what push innovation forward and what make TI stronger. We value each and every voice, and look forward to hearing yours. Meet the people of TI
  • Benefits that benefit you. We offer competitive pay and benefits designed to help you and your family live your best life. Your well-being is important to us.

About Texas Instruments
Texas Instruments Incorporated (Nasdaq: TXN) is a global semiconductor company that designs, manufactures and sells analog and embedded processing chips for markets such as industrial, automotive, data center, personal electronics and communications equipment. At our core, we have a passion to create a better world by making electronics more affordable through semiconductors. This passion is alive today as each generation of innovation builds upon the last to make our technology more reliable, more affordable and lower power, making it possible for semiconductors to go into electronics everywhere. Learn more at TI.com.

Texas Instruments is an equal opportunity employer and supports a diverse, inclusive work environment.

If you are interested in this position, please apply to this requisition.
About the TeamTI does not make recruiting or hiring decisions based on citizenship, immigration status or national origin. However, if TI determines that information access or export control restrictions based upon applicable laws and regulations would prohibit you from working in this position without first obtaining an export license, TI expressly reserves the right not to seek such a license for you and either offer you a different position that does not require an export license or decline to move forward with your employment.

Skills Required

  • Bachlors degree in Electrical Engineering, Physics or related engineering fields of study
  • 2 years' experience working in a semiconductor environment

Texas Instruments Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Texas Instruments and has not been reviewed or approved by Texas Instruments.

  • Strong & Reliable Incentives Profit sharing and annual bonuses are portrayed as a meaningful, formula-linked upside that can materially lift total earnings in strong years. An employee stock purchase plan with a discount further reinforces recurring, wealth-building incentives.
  • Retirement Support A 401(k) match is described as a stable core benefit, with some references to additional legacy employer contributions and even pension-like elements for certain cohorts. This framing positions long-term savings support as a notable part of the overall rewards package.
  • Healthcare Strength Medical coverage is depicted as broadly comprehensive, with preventive care and access to HSA/FSA features cited as value-adds. Company-seeded HSA contributions are repeatedly characterized as an important offset to the plan design for those enrolled.

Texas Instruments Insights

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The Company
Bengaluru, , Karnataka
25,059 Employees

What We Do

Texas Instruments develops semiconductor and computer technology for cellular handsets, digital signal processors and analog semiconductors. Texas Instruments has been making progress possible for decades. We are a global semiconductor company that designs, manufactures, tests and sells analog and embedded processing chips. Our more than 80,000 products help over 100,000 customers efficiently manage power, accurately sense and transmit data and provide the core control or processing in their designs, going into markets such as industrial, automotive, personal electronics, communications equipment and enterprise systems. Our passion to create a better world by making electronics more affordable through semiconductors is alive today as each generation of innovation builds upon the last to make our technology smaller, more efficient, more reliable and more affordable – opening new markets and making it possible for semiconductors to go into electronics everywhere. We think of this as Engineering Progress. It’s what we do and have been doing for decades. Learn more https://news.ti.com/index.cfm

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