The Customer Project Manager has the responsibility to successfully manage the implementation of projects, on-time, within defined scope, on budget as defined in the As-sold Cost Baseline, improving profitability, ensuring quality execution and customer satisfaction. The Customer Facing Project Manager will drive project team and manage customer relationship in the scope of the contract. The Project Manager is expected to follow the guidelines of PMBOK® and Nokia Project Management processes, manage Project Management Plans and project phase plans for the projects.
Responsibilities- The Project Manager should be PMP Certified or working towards certification.
- Anticipate risk and evaluate related financial and customer satisfaction impacts.
- Coordinate the delivery team activities to follow the agreed to project schedule and customers’ expectations.
- Respond to scope creep by immediately escalating modifications to the project scope.
- Acts as the key customer interface to the Customer for all project related business extensions.
- Ensure Project close out, invoicing and lessons learned are completed.
- Obtain customer input sign-off of completed deliverables and formal customer acceptance of project completion.
- Manage internal project reviews.
- Be expertly versed in Microsoft applications; Excel, Word, Power Point, MS Project, AI tools.
You have
- Candidate must be located in Dallas, Texas.
- Minimum of BS or at least 5 years of Project Management experience in the wireless/wireline telecommunications field.
- Experience in Data Centers, IP Networks, and Optical Transport is required.
- Excellent negotiation, communication, and customer-facing skills, with the ability to interact effectively with both internal and external stakeholders. Strong leadership and management skills are required.
- PMP certification or equivalent.
- Strong business acumen in planning and organizing, information integration, and decision-making, with the ability to achieve results while focusing on customer requirements and business success.
Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.
Our recruitment process
We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.
If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.
The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.
- Corporate Retirement Savings Plan
- Health and dental benefits
- Short-term disability, and long-term disability
- Life insurance, and AD&D – Company paid 2x base pay
- Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child)
- Paid time off for holidays and Vacation
- Employee Stock Purchase Plan
- Tuition Assistance Plan
- Adoption assistance
- Employee Assistance Program/Work Life Resource Program
Skills Required
- Candidate must be located in Dallas, Texas
- Minimum of BS or at least 5 years of Project Management experience in the wireless/wireline telecommunications field
- Experience in Data Centers, IP Networks, and Optical Transport
- Excellent negotiation, communication, and customer-facing skills; strong leadership and management skills
- PMP certification or equivalent (or working towards PMP)
- Expertise in Microsoft applications: Excel, Word, PowerPoint, MS Project, and AI tools
Nokia Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nokia and has not been reviewed or approved by Nokia.
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Equity Value & Accessibility — Equity programs include a global employee share purchase plan with company matching and multi‑year share awards. These mechanisms broaden participation and tie rewards to long‑term outcomes.
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Healthcare Strength — Health coverage includes major medical plans with supplementary options such as vision, legal services, and care navigation. The range of offerings indicates comprehensive support for medical needs.
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Parental & Family Support — A global policy grants paid leave for new parents regardless of gender and provides structured return‑to‑work support. Company‑paid life insurance further strengthens family protection across regions.
Nokia Insights
What We Do
At Nokia, we create technology that helps the world act together. As a trusted partner for critical networks, we are committed to innovation and technology leadership across mobile, fixed and cloud networks. We create value with intellectual property and long-term research, led by the award-winning Nokia Bell Labs. Adhering to the highest standards of integrity and security, we help build the capabilities needed for a more productive, sustainable and inclusive world.
