Eaton is looking for
Customer Project Manager (Order Manager)
This position will be located in our plant in Suchdol and Luznici or Schrems - enclosures/power distribution components
Job profile:
Lead and coordinate customer Low Voltage System Assembly (LVSA) projects from purchase order to final delivery, ensuring on-time execution, clear customer communication, and effective alignment across engineering, procurement, production, testing, and logistics.
LVSA Project Ownership & Execution
• Own assigned customer projects from PO receipt to shipment / handover
• Create and maintain project plans, milestones, and priorities
• Monitor progress across all phases (engineering, material readiness, production, FAT, delivery)
• Ensure customer commitments are met regarding timing, scope, and quality
Customer Interface & Communication
• Act as the primary contact for customers and Front-end team during project execution
• Coordinate technical clarifications, schedule updates, and status reporting
• Manage customer meetings, progress calls, and escalation topics
• Build strong customer relationships through proactive communication
Cross-Functional Coordination
• Coordinate internal functions to ensure smooth execution: Post-Order Engineering, Project Buyer / Supply Chain, Work Preparation, Production / Assembly, Test / FAT and Logistics
• Drive timely decisions and remove blockers
Schedule & Milestone Management
• Manage key project milestones (M0–M10), including Project Hand-over and Kick-off, IFC release, Material readiness, Start of assembly, FAT and Shipment
• Identify risks early and implement mitigation and recovery actions Change Management
• Lead customer change management process, coordinate customer changes, deviations, and engineering change requests
• Assess impact on cost, lead time, and scope together with relevant functions
• Ensure approved changes are implemented and communicated clearly
Commercial & Cost Awareness
• Monitor project scope vs order confirmation
• Drive management of variation orders / additional costs where applicable
• Escalate commercial risks or scope gaps
Quality & Delivery Focus
• Support FAT planning and customer attendance
• Ensure documentation package is ready for delivery
• Drive issue resolution to protect on-time delivery and customer satisfaction
Reporting & Governance
• Maintain accurate project tracker and status reporting
• Present project status, risks, and actions in internal reviews
• Lead lessons learned after project completion
- Degree in Engineering, Business, Operations, or equivalent practical experience
- 3+ years in project management, order management, or customer project execution
- Experience in manufacturing / engineered-to-order products preferred
- Experience with electrical equipment / switchgear / industrial projects is a strong advantage
- Excellent English skills (Czech language for the site in Suchdol required)
- Understanding of project lifecycle in manufacturing environment
- Ability to read technical drawings / understand engineering topics (advantage)
- Strong planning and coordination capability
- Familiarity with ERP (SAP)/ project tracking tools / Excel
- Strong customer communication skills
- Ownership and accountability
- Ability to manage multiple priorities
- Problem-solving mindset
What Eaton offers:
Great promotional opportunities - We encourage internal promotion, whenever possible
Excellent working environment - safety and ethic are really important for us
Culture & Values - We are more than the products we invent and produce – the way we do business is just as important.
Inclusion & Diversity - Openness to diversity widens our access to the best talent. Inclusion allows us to engage Learning & Development - We invest in our employees for the long term – not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University
#LI-KF1Skills Required
- Degree in Engineering, Business, Operations, or equivalent practical experience
- At least 3 years of experience in project management, order management, or customer project execution
- Excellent English skills
- Czech language skills for the Suchdol site
- Understanding of project lifecycles in a manufacturing environment
- Strong planning and coordination capability
- Familiarity with ERP systems, SAP, project tracking tools, or Excel
- Strong customer communication skills
- Ownership and accountability
- Ability to manage multiple priorities
- Problem-solving mindset
- Experience in manufacturing or engineered-to-order products
- Experience with electrical equipment, switchgear, or industrial projects
- Ability to read technical drawings and understand engineering topics
Eaton Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Eaton and has not been reviewed or approved by Eaton.
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Healthcare Strength — Health coverage is described as comprehensive, spanning medical, dental, vision, prescription, life, and company‑paid disability, with HSAs/HRAs and wellness programs enhancing access and support.
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Retirement Support — Retirement offerings include a 401(k) with company matching alongside additional retirement contributions, with some sites also featuring pension and profit‑sharing components.
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Parental & Family Support — Paid parental leave for all parents, childbirth leave via short‑term disability for birth mothers, adoption benefits, and subsidized backup care signal strong family‑focused support.
Eaton Insights
What We Do
Planes. Hospitals. Factories. Data centers. Vehicles. The electrical grid. These are things people depend on every day. And the companies behind them depend on Eaton to solve some of the toughest power management challenges on the planet. Eaton’s mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic, and mechanical power – more safely, more efficiently, and more reliably. Eaton’s 2020 revenues were $17.9 billion, and we sell products to customers in more than 175 countries. We have approximately 92,000 employees.
Why Work With Us
At Eaton, we make what matters work—creating exciting new power management technologies that keep the world moving every day. We create an environment where creativity, invention and discovery become reality every day. It’s where bold, bright professionals can reach their full potential—and where they help us reach ours.
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