The Role
Coordinate order-to-delivery activities: manage quotations and orders in ERP, monitor production and shipments, resolve material shortages, communicate with customers, prepare reports, support pricing, invoices, SAP usage, and process improvement initiatives.
Summary Generated by Built In
Our partner is a globally recognized manufacturing company that provides innovative solutions for international customers across multiple industries. With a strong focus on operational excellence, collaboration, and continuous improvement, they offer a dynamic environment where employees can grow professionally, contribute to impactful projects, and build a long-term career.
As a Customer Project Coordinator, you will play a key role in ensuring a seamless order-to-delivery process while maintaining excellent customer relationships and supporting business operations.
Your responsibilities will include:
- Managing quotations in the ERP system, tracking progress, identifying potential risks, and ensuring commitments are delivered on time
- Processing customer orders, confirming requests within agreed timelines, and maintaining accurate order-related records
- Monitoring production schedules and delivery performance, proactively resolving issues that could impact customer satisfaction
- Coordinating shipments and working closely with logistics teams to ensure timely deliveries
- Overseeing material availability, investigating shortages, and collaborating with purchasing and customers to find solutions
- Maintaining regular communication with customers via phone and email regarding orders, deliveries, and operational topics
- Partnering with internal stakeholders across multiple functions to address business and customer-related challenges
- Preparing recurring and ad hoc reports to support business decision-making
- Assisting with pricing activities by providing historical data and demand forecasts
- Monitoring overdue invoices and supporting the resolution process together with commercial teams
- Working in SAP and other business systems on a daily basis
- Contributing to process optimization, automation, and digital transformation initiatives
- Supporting smaller-scale projects, including planning and coordination activities
Requirements
What we are looking for
- Completed secondary education; a degree in Logistics, Supply Chain, Business, Economics, or a related field is an advantage
- 1–2 years of experience in customer service, order management, supply chain, logistics, or a similar operational role
- Confident English communication skills, both written and spoken
- German language knowledge is considered a plus
- Strong communication and stakeholder management skills
- Proactive mindset and solution-oriented approach
- Ability to manage multiple priorities in a fast-paced environment
- Strong attention to detail and organizational skills
Benefits
What our partner offers
- Attractive compensation and benefits package (bonus, cafeteria, private medical package
- Opportunity to work for an international and market-leading organization
- Supportive and collaborative company culture
- Modern working environment with a focus on innovation and digitalization
- Inclusive workplace where diverse perspectives and ideas are valued
- A team-oriented atmosphere that encourages learning, development, and long-term career success
Skills Required
- Completed secondary education
- Degree in Logistics, Supply Chain, Business, Economics or related field
- 1-2 years experience in customer service, order management, supply chain, or logistics
- Confident English communication skills, written and spoken
- German language knowledge
- Strong communication and stakeholder management skills
- Proactive, solution-oriented mindset
- Ability to manage multiple priorities in a fast-paced environment
- Strong attention to detail and organizational skills
- Experience working with SAP and other business/ERP systems
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The Company
What We Do
IDBC Group is a digital recruitment company and an IT & HR services firm, acting as one of Hungary's leading external IT resource providers, specializing in executive search, IT contracting, RPO, and workforce leasing services.
