About the Role
As a Customer Program Manager (CPM), the CPM will be the key customer interface and will lead the cross-function team to set program objectives, balance profit, performance and timing while managing launch risk and change management to meet program objectives. This role may also lead to identify program issues as early as possible and drive resolution at the team level.
What You Will Do
- Manage customer interface and direct customer communication strategy with Korea OEMs. Ensure assignments from Korea OEMs are well understood, distributed to core teams, and reasonable for Harman success.
- Lead and manage automotive audio systems projects, ensuring timely delivery within scope, budget, and quality standards.
- Lead team meetings by establishing an agenda, monitoring discussion to insure adherence to agenda, promoting a free exchange of ideas, challenging the pre-conceptions of team-members, finishing the meeting in a timely fashion, and publishing meeting minutes.
- Develop and track project schedules, risks, and mitigation plans to ensure successful execution.
- Handle change management and issue resolution, proactively addressing challenges in project execution.
- Identify program issues as early as possible and drive resolution at the team level. If resolutions requires management intervention, escalate to appropriate management personnel with proposed alternatives.
What You Need to Be Successful
- Bachelor / Master Degree in Engineering or related field.
- Minimum 5 years Project Management experience managing projects throughout product development lifecycle.
- Minimum 10 years related experience in relevant product development disciplines (e.g. Engineering, Technical Management, Quality, Manufacturing, etc.)
- Strong leadership, stakeholder management, and cross-functional team collaboration skills
- Excellent problem-solving and risk management capabilities
- Strong written and verbal communication skills, including presentation skills
- Fluent in Korean and English(Advanced level: Speaking, Hearing, Read/Write)
Bonus Points if You Have
- PMP certification preferred
- Automotive experience is preferred
- Oversea working experience is preferred
What Makes You Eligible
- Be willing to travel, if necessary, domestic and international travel
- Be willing to work in an office in Seoul or
- Be eligible to partially work remotely.
What We Offer
- Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location
- Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)
- Extensive training opportunities through our own HARMAN University
- Competitive wellness benefits
- Tuition reimbursement
- “Be Brilliant” employee recognition and rewards program
- An inclusive and diverse work environment that fosters and encourages professional and personal development
HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
What We Do
Headquartered in Stamford, Connecticut, HARMAN (harman.com) designs and engineers connected products and solutions for automakers, consumers, and enterprises worldwide, including connected car systems, audio and visual products, enterprise automation solutions; and services supporting the Internet of Things. With leading brands including AKG®, Harman Kardon®, Infinity®, JBL®, Lexicon®, Mark Levinson® and Revel®, HARMAN is admired by audiophiles, musicians and the entertainment venues where they perform around the world. More than 50 million automobiles on the road today are equipped with HARMAN audio and connected car systems. Our software services power billions of mobile devices and systems that are connected, integrated and secure across all platforms, from work and home to car and mobile. HARMAN has a workforce of approximately 30,000 people across the Americas, Europe, and Asia. In March 2017, HARMAN became a wholly-owned subsidiary of Samsung Electronics Co., Ltd. HARMAN is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply. HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation. Looking for a challenge where your experience is valued? Come see what you can achieve as a leader with HARMAN!
