As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.
The Technical Program Manager is responsible for the overall program delivery of the Harman Infotainment Systems specific to an individual customer. The Program Manager will be the primary customer contact regarding schedule and development issues. With their team, they will be responsible for planning and managing the end-to-end program. This includes not only planning the product development and testing but the ramp-up and readiness of the manufacturing plants. They will maintain a customer relationship and have overall ownership of the schedule, scope, and budget for all the customers’ infotainment programs.
Your Team
This position does not have any direct reports.
What You Will Do
Deliver next-generation Infotainment system to the customer
Build and manage customer relationships at a release engineer and director/manager level
Build and maintain a customer interface team to support this relationship and manage the overall program development.
Ensure the overall success and profitability of the product launch (i. e. work with Sales and Marketing to hit gross margins, introduce new features, etc). Own and maintain the budget, scope, and program schedule.
Manage program risk proactively, identify program risks, and coordinate meetings with the PM and multi-discipline functions to address risks before they become issues.
Support continuous improvement of project management processes and metrics to track and measure project success. (Manage all program/product delivery elements).
Provide weekly program status updates via the standard template. Represent the program internally to senior management during program, quality, and operations reviews.
Lead the program adherence to follow standard Harman processes and maintain program and customer related documentation.
Be the primary escalation point for both internal and external program communications for the responsible customer program.
Set direction and influence cross-department engagement for program execution and drive synchronization across multiple program teams.
Responsible for tracking and reporting the progress of programs to both the customer and within the company.
Responsible for communicating the customer requirements within the organization and interface with multiple groups to ensure customer’s requirement expectations are being met.
What You Need
Bachelor's degree in Mechanical, Electrical, or Computer Engineering and 12 years of overall experience.
Must be able to articulate vision and influence decision making/outcomes with internal stakeholders, external suppliers, and the customer
Must have a "whatever-it-takes" attitude using diplomatic leadership skills within a collaborative teamwork environment to accomplish the necessary results
Proven and effective communication, analytical, judgment, initiative, and execution skills
5+ years of related experience in program management, project leadership, and/or account management
Involvement in multiple infotainment development lifecycles, including knowledge of HW/SW delivery methods and automotive development processes
Experience with managing distributed development teams is preferred
PMP certification preferred
Experience in consulting and/or client-facing role is preferred
Recent significant systems/software experience with complex development cycles that span multiple release versions is preferred.
What Makes You Eligible
Be willing to travel up to 10%, domestic OR international travel
Be willing to work in an office in Novi, Michigan, USA.
Successfully complete a background investigation and drug screen as a condition of employment
Salary Ranges:
HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Harman Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Harman and has not been reviewed or approved by Harman.
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Healthcare Strength — Healthcare coverage is described as comprehensive, often including medical, dental, and vision plans, with HSAs/FSAs and disability or life insurance also referenced. Wellbeing support such as EAP access and onsite occupational health services is also part of the package in some regions.
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Wellbeing & Lifestyle Benefits — Lifestyle-oriented benefits include employee product discounts and region-specific perks like free fruit deliveries, Cycle to Work schemes, and meal coupons or allowances. Flexible schedules and work-from-home options are also part of the overall offering where roles and projects allow.
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Fair & Transparent Compensation — Pay is repeatedly characterized as solid or market-aligned for many roles, with salary payments described as consistent and on time. Compensation is also tied to performance in some accounts, reinforcing a perception of basic fairness for a portion of employees.
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What We Do
Headquartered in Stamford, Connecticut, HARMAN (harman.com) designs and engineers connected products and solutions for automakers, consumers, and enterprises worldwide, including connected car systems, audio and visual products, enterprise automation solutions; and services supporting the Internet of Things. With leading brands including AKG®, Harman Kardon®, Infinity®, JBL®, Lexicon®, Mark Levinson® and Revel®, HARMAN is admired by audiophiles, musicians and the entertainment venues where they perform around the world. More than 50 million automobiles on the road today are equipped with HARMAN audio and connected car systems. Our software services power billions of mobile devices and systems that are connected, integrated and secure across all platforms, from work and home to car and mobile. HARMAN has a workforce of approximately 30,000 people across the Americas, Europe, and Asia. In March 2017, HARMAN became a wholly-owned subsidiary of Samsung Electronics Co., Ltd. HARMAN is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply. HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation. Looking for a challenge where your experience is valued? Come see what you can achieve as a leader with HARMAN!
