Customer Program Analyst

Job Description

Ensure the accuracy and timeliness of the Belkin Programs and Allowances by tracking sales, accruing funds, and evaluating customer claims for funds.  Analyze profitability by customer by maintaining existing reports and developing new reports as necessary.

Specific responsibilities include:

• Manage the Oracle Rebate Master Program by setting up new program accruals, running the program, posting journal entries, running reports, and analyzing results. This includes reviewing and understanding all appropriate contract and agreement terms used for the basis of the programs and allowance accruals for each assigned customer, maintaining their respective contract files and ensuring that all programs are properly funded.
• Research customer requests for credits, authorize payments, and code to appropriate general ledger and rebate numbers in a timely manner. Reject and follow up on recovery of invalid claims as necessary.
• Respond to customer audits by researching audit claims against Belkin records to reconcile and validate and funds claimed.
• Interface with various levels across various departments within the company.
• Establish a consistent dialogue with the Sales Department regarding customer contracts and deductions.
• Maintain and analyze various customer profitability reports. Participate in monthly P&L review meetings with Sales teams to present and analyze monthly results and gather data for future accruals and forecasts.
• Work on ad-hoc projects and reports as requested.
• Participate in the monthly close cycle, ensuring all cutoffs and deadlines are met and that the monthly results are accurate.
• Create journal entries, credit memos, and reconcile accounts as needed.
• Fulfill responsibilities under ISO 9001 and 14001; understand and fully support IS0 system.
• Comply with Health and Safety requirements of Belkin.
• Maintain a safe and clean work environment.
• Understand and follow company rules and regulations.
• Perform all other duties as assigned and required.

  Education and Experience Requirements:

• Four-year degree in Accounting, Finance
• Four to six years' experience in a professional accounting environment; audit experience a plus
• Proficiency in MS Office - particularly advanced Excel functionality (e.g., pivot tables, LOOKUP formulas)
• Strong organizational, analytical and interpersonal skills
• Ability to adapt in a fast changing environment and contribute regularly to process improvement changes
• Ability to work additional hours as needed during the month-end close cycle to ensure all deadlines are met (month-end close cycle is defined as the week leading into and the three days after the fiscal month-end close date)
• Ability to get along with others and to handle both internal and external customers on a professional basis
• Proficiency in use of fully integrated business software packages; experience with Oracle and Business Objects is a plus

What you’re getting into

We’ve got big collaborative spaces for your big ideas, so bring an open mind and leave your suit in the closet. We all are committed to creating unique and rewarding consumer experiences. Everyone is interested in succeeding – for the team, for themselves and for the business. Cross-functionally and across the company, everyone has common goals and aspires to be their best.

You will learn something new or at least look at things differently every day. There are so many smart and creative people around that you’ll be motivated to pursue the ideal. 

Team spirit is infectious. Belkin is an extremely open workplace, where communication is essential. Not every idea will be accepted, but you’ll be asked for your point of view. Innovation thrives on multiple and varied levels. At Belkin we challenge conventional wisdom and refuse to accept that something cannot be done.

Belkin is an Equal Opportunity and Affirmative Action Employer Disability and Veterans. We maintain a drug-free workplace.

All candidates applying for a job in the EMEA region, please review the Applicant Privacy notice HERE

Range for this position:

$67,000 - $71,000

Factors such as geographic location, academic credentials, relevant experience, and specific knowledge, skills and abilities will influence the actual salary offered. In addition to a competitive market-based salary, compensation also includes a performance-based bonus, and in addition to a full range of medical, financial, and/or other benefits. Further details can be found here.