Customer Planning Coordinator

As a Customer Planning Coordinator, you will coordinate and optimize production schedules to ensure seamless operations and delivery of products. Success in this position hinges on maintaining close communication with both operations and customers to provide an efficient workflow that satisfies the end-user.

You will be located at PPG's Springdale, PA plant and report to the Operations Planning Manager. PPG offers excellent Medical, Dental, & Vision Benefits; matching 401k + retirement savings; and Paid Vacation, Holiday pay.

Key Responsibilities:

• Reactor Scheduling: Plan and manage reactor schedules in close coordination with the operations team to optimize production efficiency, ensure resource use, and meet delivery deadlines while addressing customer expectations.
• ERP System Management: Handle order management and batch creation within the ERP system to ensure accurate processing.
• Customer Notification: Maintain relationships and satisfaction by communicating with customers about order status, delays, or updates.
• Daily Shipping Report: Prepare and distribute daily shipping reports to track outgoing shipments, ensure accuracy, and uphold commitments to customers.
• Production Meetings: Lead daily production meetings to review schedules, address challenges, and align team efforts across departments.
• Cross-Department Communication: Foster across all departments in the facility to ensure smooth workflow, quick resolution of issues, and alignment with customer requirements.

Qualifications:

• High school degree required; A degree in Supply Chain Management, Business Administration or a related field, or relevant experience in reactor manufacturing is preferred.
• Ideal candidate will have 1 to 2 years of production scheduling or a related role.
• Proficiency in ERP systems and scheduling software (Oracle).
• Ability to work in a fast-paced environment and manage multiple priorities.

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. 
 
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.