Customer Operations Intern Job Description
Who We Are
Highline Warren is a vertically integrated distributor of maintenance consumables with unmatched access to the North American market. Headquartered in Memphis, Tennessee, the company operates 21 distribution and manufacturing facilities across North America, offering more than 30,000 products to over 10,000 customers.
Highline Warren provides access to over 400 trusted brands – including national, owned, and private label products – and serves as a strategic manufacturing partner to top retailers across North America. With industry-leading fill rates and a strategic network that reaches 99% of the U.S. population within two days, the company simplifies the supply chain for its customers. Employing more than 1,700 teammates, Highline Warren is driven by people powered performance. For more information, visit our website at www.HighlineWarren.com.
Internship Location: Lisle, IL
Setting: Hybrid (Monday – Thursday Onsite, Friday Remote Flexibility)
Duration: May 2027 – August 2027
Schedule: Monday-Friday, 40 hours/week
Overview of Role
Highline Warren is seeking an ambitious, self-motivated intern to join our Customer Operations team within the Commercial Sales organization. This internship offers a hands-on opportunity to contribute to projects and process improvements that directly support customer retention and sales growth. As an intern, you’ll collaborate with cross-functional teams—including Sales, Marketing, Finance, and Supply Chain—to gain valuable experience in a dynamic, fast-paced industry. This role is ideal for a current student looking to develop real-world business skills while making a measurable impact.
Key Responsibilities
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Process Improvement: streamline manual processes (make less manual)
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eCommerce activities: Customer-facing analysis; internal collaboration designed to increase revenue, streamline processes, driving adoption
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Data/spreadsheet clean-up – create ordering template that can be uploaded
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Customer Master analysis/processes – how to update
Required Skills, Knowledge, and Abilities
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Go-getter personality with an eagerness to learn, willingness to “roll up your sleeves” to get the job done and focus on building relationships within the company.
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Desire to pursue business and direct customer interaction career
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Comfortable with data analytics eg: Microsoft Suite
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Demonstrable logically driven mindset
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Strong verbal and written communication skills
Minimum Experience and Education
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Must be a current junior student at a college or university (rising senior student during the summer internship).
Skills Required
- Must be a current junior student at a college or university and a rising senior during the summer internship.
- Comfortable with data analytics and Microsoft Suite.
- Strong verbal and written communication skills.
- Demonstrable logically driven mindset.
- Desire to pursue business and direct customer interaction career.
- Go-getter personality with eagerness to learn and willingness to take initiative.
- Ability to build relationships within the company.
Highline Warren Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Highline Warren and has not been reviewed or approved by Highline Warren.
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Healthcare Strength — Health coverage is described as solid, with a Blue Cross Blue Shield PPO option and generally decent pricing for family coverage. Medical, dental, and vision are part of the standard offering.
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Retirement Support — A 401(k) plan with a company match is available. Matching contributions are noted alongside a multi‑year vesting schedule to confirm for the specific role.
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Leave & Time Off Breadth — Paid time off, paid holidays, and floating holidays are included in the package. Scheduling flexibility and acceptable PTO are noted in some roles.
Highline Warren Insights
What We Do
Highline Warren is North America's premier distributor of automotive oils, chemicals and consumable products, offering strategic manufacturing and market exclusives such as MAG 1®, Prime Guard®, Rain-X® Windshield Wash and BlueDevil®. With an ever-growing brand portfolio, multiple manufacturing and distribution facilities across North America and investments into new capabilities and technology, Highline Warren is able to service 99% of the United States more efficiently and effectively than ever before. For more information, please visit: www.highlinewarren.com
