SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
CUSTOMER INTEGRITY & THREAT DETECTION MANAGER (STARLINK)
At SpaceX, we are committed to ensuring the service remains a force for good and sustains trust worldwide: both connecting the unconnected and executing thorough processes to detect and prevent misuse by illicit operators. We are looking for an experienced professional to detect, disrupt, and investigate potential misuse of the service—including proactively combating and deterring illicit operators. This person must strike the careful balance of safeguarding customer information and privacy while applying enforcement measures and executing with an even-handed approach, avoiding overreach and disproportionate collateral impacts.
RESPONSIBILITIES:
- Proactively identify and assess platform integrity and abuse risks
- Design and develop solutions to priority risks. Own their deployment and effectiveness in concert with a wide range of stakeholders
- Represent the team in cross-functional groups and in appropriate areas of expertise
- Establish yourself as an expert in 2+ relevant investigative techniques, technologies or abuse prevention strategies
- Reactively investigate potential issues such as scams, fraud, and illicit goods and activities
- Conduct periodic reviews to support legal and compliance obligations
- Execute with consideration for customer privacy, targeting activities of indisputable harm and avoiding overreach
BASIC QUALIFICATIONS:
- Bachelor's degree and 6+ years of professional experience in global affairs, intelligence, or investigations; OR 12+ years of professional experience in global affairs, intelligence, or investigations in lieu of a degree
- 6+ years of experience with data querying languages (e.g., SQL), scripting languages (e.g., Python), geospatial tools (e.g., ArcGIS), and/or statistical software (e.g., R)
- 6+ years of experience investigating, mitigating, or dealing with illicit operators (e.g., fraud, abuse, cybersecurity, or other illicit activities)
- 3+ years owning and driving improvements in processes, technology, or other business areas to improve customer integrity or related capabilities
PREFERRED SKILLS AND EXPERIENCE:
- Experience enabling others, influencing organizational decisions, and building consensus around solutions to challenging problems
- Strong analytical research and communication skills, including excellent written and oral communication skills
- International professional exposure (e.g., working abroad or on global initiatives/businesses)
- Experience in cybersecurity operations, threat detection, or vulnerability assessment in high-stakes environments
- Experience with research and intelligence analytic techniques, including open-source intelligence (OSINT) data techniques
- Ability to work independently as well as collaboratively within a team environment in a fast-paced, high-tech environment
- Highly organized with a strong attention to detail
- Ability to adapt to changing priorities and deadlines
- Familiarity with U.S. and international economic sanctions and export control laws and regulations
ADDITIONAL REQUIREMENTS:
- Ability to travel as needed for business (15%)
- This position is based in Bastrop, TX and requires being onsite—remote work not considered
- Must be able to work extended hours and weekends as needed
ITAR REQUIREMENTS:
- To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.
SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to [email protected].
Skills Required
- Bachelor's degree and 6+ years of experience in global affairs, intelligence, or investigations
- 6+ years of experience with data querying languages (e.g., SQL), scripting languages (e.g., Python), and/or statistical software (e.g., R)
- 6+ years of experience investigating, mitigating, or dealing with illicit operators
- 3+ years owning and driving improvements in processes or technology
SpaceX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SpaceX and has not been reviewed or approved by SpaceX.
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Equity Value & Accessibility — Equity grants are a core part of total compensation, with periodic company-run tender offers that create liquidity before any public listing. These mechanisms can make the equity component feel materially valuable in practice.
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Healthcare Strength — The package includes comprehensive medical, dental, and vision coverage, with on-site clinics and health resources at major sites. This breadth of coverage is presented as a strong element of the offering.
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Wellbeing & Lifestyle Benefits — Major locations feature on-site amenities such as fitness facilities, food/coffee, clinics, and other conveniences. These lifestyle perks enhance day-to-day value alongside cash and equity.
SpaceX Insights
What We Do
SpaceX designs, manufactures and launches the world’s most advanced rockets and spacecraft. The company was founded in 2002 by Elon Musk to revolutionize space transportation, with the ultimate goal of making life multiplanetary. SpaceX has gained worldwide attention for a series of historic milestones. It is the only private company ever to return a spacecraft from low-Earth orbit, which it first accomplished in December 2010. The company made history again in May 2012 when its Dragon spacecraft attached to the International Space Station, exchanged cargo payloads, and returned safely to Earth — a technically challenging feat previously accomplished only by governments. Since then Dragon has delivered cargo to and from the space station multiple times, providing regular cargo resupply missions for NASA.
