Customer Insights Internship

Job Posted 3 Days Ago Posted 3 Days Ago
Hiring Remotely in Atlanta, GA
Remote
Internship
Fintech • Gaming • Mobile • Sports • Esports
Reimagine the game.
The Role
Assist in organizing research data, utilizing AI tools for structure, developing a research repository, and supporting AI chatbot development.
Summary Generated by Built In

At PrizePicks, we are the fastest-growing sports company in North America, as recognized by Inc. 5000. As the leading platform for Daily Fantasy Sports, we cover a diverse range of sports leagues, including the NFL, NBA, and Esports titles like League of Legends and Counter-Strike. Our team of over 450 employees thrives in an inclusive culture that values individuals from diverse backgrounds, regardless of their level of sports fandom. Ready to reimagine the DFS industry together? 

The Insights team at PrizePicks drives research-backed decision-making to enable industry leading customer-focused experiences. Our mission is to shape the future of sports and cultural prediction gaming through unmatched insight at the core of every strategic decision. We believe that by deeply understanding sports fans and mobile gamers, we will create innovative, engaging products that define the future of the fantasy sports and gaming category. 

What You’ll Do:

  • Organize & Tag Research – Review, categorize, and index existing research reports, survey data, and qualitative insights to create a structured, searchable database.
  • Leverage Advanced Synthesis Tools – Utilize AI-powered tools and techniques to structure research content efficiently, improving discoverability and usability.
  • Develop a Dynamic Research Repository – Assist in designing and implementing scalable processes to maintain and update the repository, ensuring it remains relevant and accessible.
  • Support AI Chatbot Development – Contribute to the development of an AI-powered chatbot that helps stakeholders quickly find relevant research insights
  • Collaborate Cross-Functionally – Work closely with researchers, data analysts, and product teams to understand knowledge gaps and optimize research accessibility.

What You Have:

We welcome candidates from all backgrounds and levels of experience who are excited about research, AI, or data organization. You might be a great fit if you:

  • Have a strong interest in market research, artificial intelligence, or organizing and structuring data
  • Enjoy solving problems, thinking critically, and finding ways to improve information accessibility
  • Are eager to learn new tools and technologies, including AI-powered research synthesis
  • Are detail-oriented, organized, and proactive in exploring new ways to improve knowledge management
  • Have coursework or experience in data analysis, NLP, machine learning, or research methodologies (helpful but not required)

Where you’ll live:

  • Anywhere in the US is fine but Atlanta would be preferred.  #LI-Remote
Benefits you’ll receive:

In addition to your great compensation package, full-time employees will be eligible for the following perks: 

  • Company-subsidized medical, dental, & vision plans 
  • 401(k) plan with company match
  • Bi-annual bonus
  • Flexible PTO to encourage a healthy work/life balance (2 weeks STRONGLY encouraged!)
  • Generous paid leave programs, including 16-week paid parental leave and disability benefits
  • Workplace flexibility and modern work schedules focused on getting the job done, not hours clocked
  • Company-wide in-person events and team outings
  • Lifestyle enhancement program
  • Company equipment provided (Windows & Mac options)
  • Annual performance reviews with opportunities for growth and career development

You must be authorized to work for any employer in the U.S.  We are unable to sponsor or take over sponsorship of an employment Visa at this time. 

PrizePicks is an Equal Opportunity Employer.  All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Top Skills

Ai-Powered Tools
Data Analysis
Machine Learning
Nlp

What the Team is Saying

Person1
BJ
Customer Support
“PrizePicks works with you to create a flexible working schedule, which is really important to me both as a father and Active Duty U.S. Navy Member. If I need to take my daughter to an activity or appointment, or need to go fulfill my duties with the “
BJ
Sara
Christie
Mikel
Michael
Ostyn
Christie
Jay
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The Company
HQ: Atlanta, GA
500 Employees
Remote Workplace
Year Founded: 2015

What We Do

PrizePicks is the fastest-growing sports company in North America according to the 2022 Inc. 5000 rankings and the largest independent skill-based fantasy sports operator in North America. The company was recognized as the Fantasy Sports Business of the Year Award by the Fantasy Sports & Gaming Association and as the Fantasy/DFS Operator of the Year by EGR North America. PrizePicks is the most fun, fast and simple version of daily fantasy sports, covering a wide variety of sports leagues from the NFL and NBA to esports titles League of Legends & Counter-Strike. Founded and headquartered in Atlanta, GA, the PrizePicks workforce has grown to over 200 in the past year, with the company recently being recognized as a Top Workplace by the Atlanta Journal Constitution.

Why Work With Us

A great place to work has a team-first mindset that fosters trust, open communication, and a willingness to adapt. It moves quickly with purpose, operates at peak performance, and encourages creativity. Employees feel valued, supported, and motivated to succeed in a positive and inclusive work environment.

We believe in people here at PrizePicks.

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PrizePicks Offices

Remote Workspace

Employees work remotely.

Typical time on-site: None
HQAtlanta, GA

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