Ireland (Midlands-based) | Full-time | Remote
Who're Levno?
Levno develops a world-leading on-farm monitoring platform that helps farmers and agribusinesses operate more efficiently, productively, and sustainably through real-time insights. With thousands of connected devices operating across New Zealand, Australia, the UK and Ireland, our technology is already delivering measurable value to customers every day.
Backed by an established business, proven technology, and an experienced global team, we're now entering an exciting new phase of growth in Ireland. This is a rare opportunity to join as one of our first employees in the market, helping to build Levno's customer base, reputation, and presence from the ground up. You'll enjoy the influence and ownership of an early-stage venture, with the support and stability of a successful international company behind you.
About the role
This is a dynamic, role where you’ll work across the full customer lifecycle, from engaging and qualifying new leads, to onboarding, supporting and building long-term relationships that drive retention and growth.
You’ll be a key point of contact for both prospective and existing customers, helping them solve problems, unlock value and get the most out of our products.
A typical day could look like:
- Engaging new customers by understanding their needs and creating quality opportunities.
- Supporting customers with responsive, effective solutions.
- Driving onboarding and adoption to ensure customers realise value quickly.
- Building strong relationships that enable retention and growth.
- Collaborating with internal teams, sharing insights and helping improve how we engage and support our customers.
You’ll likely bring:
- Experience in customer support, customer success, sales development, or account management.
- Strong communication skills.
- A natural ability to build trust and relationships
- Strong organisation and attention to detail.
- The ability to juggle competing priorities across sales, support and customer success.
- A proactive, problem-solving mindset.
- Experience working to targets and metrics.
- You thrive under pressure, adapt fast and take full ownership of delivering better outcomes.
- Experience with CRM systems or in tech, SaaS, or agri environments is a bonus, but not essential.
Why join us?
- Be one of the first people building Levno's presence in Ireland.
- Join a global, growing, customer-focused team with a proven product and strong market reputation.
- Work remotely with flexibility, alongside occasional travel to meet customers.
- Gain exposure across sales, suport, and customer success.
- Develop your skills, take ownership, and help shape the next chapter of Levno's growth journey.
Discover more about the role and recruitment process here https://app.birdeey.com/levno/customer-growth-specialist.
Skills Required
- Experience in customer support, customer success, sales development, or account management.
- Strong communication skills.
- Strong organisation and attention to detail.
- Ability to juggle competing priorities across sales, support and customer success.
- Proactive, problem-solving mindset.
- Experience working to targets and metrics.
- Experience with CRM systems or in tech, SaaS, or agri environments is a bonus.
What We Do
Levno converts data into high-quality information and insights using smart sensor technology to provide farmers the edge through increasing productivity. Levno is leading with its milk, fuel, and water monitoring solutions by providing real-time access to data in form of an intuitive dashboard and alerts.
