Power the Future with us!
At SolarEdge (NASDAQ: SEDG), we're a global leader in smart energy technology, with over 3,000 employees, offices in 30 countries, and millions of installations worldwide.
Our innovative solutions include solar inverters, battery storage, backup systems, EV charging, and AI-based energy management. We're committed to making clean, green energy the primary power source for homes, businesses, and beyond.
With the growing demand for electricity, the need for smart, clean energy sources is constantly rising. SolarEdge offers amazing opportunities to develop your skills in a multidisciplinary environment, covering everything from research and development to production and customer supply. Work with talented colleagues, tackle exciting challenges, and help create a sustainable future in an industry that's always evolving and innovating. Join us and be part of a company that values creativity, agility, and impactful work.
We are looking for a talented and energetic Customer Experience Specialist who knows how to create an excellent customer journey – from the very first interaction to the successful completion of the process.
This is a great opportunity to join a growing market and become part of a professional and dynamic service team in a youthful, fast-paced environment.
What You Will Be Doing:
- Managing multiple interfaces and coordinating activities with contractors, customers, and warehouses.
- Communicating and following up with various authorities.
- Providing outstanding customer service and ensuring customer satisfaction throughout the entire process.
- Monitoring routine reports and maintaining accurate records.
- At least 2 years of experience in a call center or customer service position – must.
- Experience working with CRM systems and Office applications – must.
- Strong Excel skills – must.
- Ability to meet goals and work well under pressure.
- Excellent interpersonal and teamwork skills.
- High service orientation – must.
- Strong English reading and writing skills – must.
- Proficiency in Hebrew – must.
- Additional language – advantage.
- Sales orientation – advantage.
SolarEdge recognizes its talented and diverse workforce as a key competitive advantage. Our business success is a reflection of the quality and skill of our people.
SolarEdge is committed to seeking out and retaining the finest human talent to ensure top business growth and performance.
Skills Required
- At least 2 years of experience in a call center or customer service position
- Experience working with CRM systems
- Experience with Office applications
- Strong Excel skills
- Ability to meet goals and work well under pressure
- Excellent interpersonal and teamwork skills
- High service orientation
- Strong English reading and writing skills
- Proficiency in Hebrew
- Additional language
- Sales orientation
What We Do
SolarEdge is a global leader in smart energy technology. By leveraging world-class engineering capabilities and with a relentless focus on innovation, SolarEdge creates smart energy solutions that power our lives and drive future progress. Established in 2006, SolarEdge developed the DC optimized inverter solution that changed the way power is harvested and managed in photovoltaic (PV) systems. The SolarEdge intelligent inverter solution maximizes power generation while lowering the cost of energy produced by the PV system, for improved RoI. Continuing to advance smart energy, SolarEdge addresses a broad range of energy market segments through its diversified product offering, including residential, commercial and large scale PV, battery storage and backup solutions, EV charging, home energy management, grid services and virtual power plants, and uninterrupted power supply (UPS) solutions
