Customer Experience & Sales Ops Intern - Naukr AI

Posted Yesterday
Be an Early Applicant
Bentonville, AR, USA
Hybrid
15-15 Hourly
Internship
Edtech • Software
The Role
Supports the B2B SaaS customer lifecycle through onboarding, customer support, feedback collection, satisfaction metric analysis, CRM maintenance, lead generation, prospect research, outbound outreach, sales presentations, product demonstrations, and proposal preparation. The intern collaborates with sales and product teams, travels frequently to client offices, and may convert to a full-time role.
Summary Generated by Built In
Apprenticely is working with our company partner, the Naukr Ai to add a Customer Experience & Sales Operations Intern to their team in Bentonville, Arkansas! Must be based in Northwest Arkansas. 
 
Our Apprenticely Internship Program is a three-month program (working 32-40 hours a week) that places selected candidates with employers across Arkansas in IT positions to gain experience under the guidance of a professional mentor/IT support team. Internships are designed as an on-ramp to an IT career and can roll into full-time positions based on employer demand.
 
About the Employer:

Naukr.ai — Your AI Data Scientist
We are building a Generative AI Operating System for Data Science that transforms how organizations interact with their data. 

Microgcc is an Enterprise AI SaaS company building and deploying the Naukr AI Enterprise AI Data Scientist platform. Our platform develops and deploys autonomous data science and insights reporting agents that replace manual, offshore-heavy data engineering models. We deliver insights faster, better, and cheaper by bypassing legacy data processing bottlenecks.

Naukr.AI is replacing & augmenting Human Data Scientists with Agents.

 
About the Role:

In this dual-focused internship, you will gain hands-on exposure to the entire technology sales funnel and customer life cycle. You will support lead generation, participate in discovery calls, assist with customer onboarding, and help collect product feedback to ensure high satisfaction rates. This is an ideal position for someone passionate about sales
strategy, relationship-building, and software technology.

Key Responsibilities

Customer Experience:
o Assist with customer onboarding, ensuring new clients set up and adopt the product smoothly.
o Respond to customer inquiries via chat, email, or ticketing systems to deliver quick, effective solutions.
o Gather customer feedback, identify common pain points, and share actionable insights with the product and sales teams.
o Help analyze customer satisfaction metrics (NPS, CSAT) and contribute to customer retention initiatives.

CRM & Data Operations:
o Maintain and update prospect and customer records in our CRM software (e.g., Salesforce or HubSpot).
o Help track key sales and CX performance indicators (KPIs) to optimize overall workflows.

Sales Operation & Lead Generation Support
o Research target industries, accounts, and decision-makers to build targeted outreach lists.
o Support outbound outreach efforts via email, LinkedIn, and warm calls.
o Shadow Account Executives on sales presentations, product demonstrations, and closing calls.
o Assist in preparing customized pitch decks, product proposals, and prospect research briefs.



Qualifications of an ideal candidate:

    • Strong verbal and written communication skills with an ability to clearly explain tech products. High level of empathy and a problem-solving mindset when interacting with clients.
    • Self-motivated, collaborative, and adaptable in a fast-paced environment.
    • Familiarity with basic office tools (Google Workspace, MS Office) and a strong eagerness to learn CRM platforms (Twilio, HubSpot, Zendesk, etc.).
    •Mobility: High energy and complete willingness to travel frequently to client offices at a short notice as required by deployment schedules.
    •The "Challenger" Mindset: A proactive, problem-solving attitude—someone who doesn’t just sit behind a laptop, but actively engages clients to ensure technical success.
     
    What You Will Gain
    • Direct mentorship from experienced Sales and CX leadership.
    • Practical, resume-building experience across the modern B2B SaaS buyer journey.
    • Potential path toward a full-time role upon completion of the internship.
     

Additional Details:

  • Pay Range: $15/hr * Bonus potential based on performance
  • Schedule: 32 - 40-hour week: Must be able to work 5 hours a day during 8 a.m. - 5 p.m. Monday-Friday
  • Length of Internship: 3 months with the potential to convert to a full-time opportunity based on employer demand
  • Location: Bentonville, Arkansas

Our Must Haves:

  • Current Arkansas state resident
  • Ability to pass a standard background check
  • Ability to work 32-40 hours a week, during and following the three-month internship
  • Ability to work full-time in the United States without a current or future need for visa sponsorship
  • High curiosity and interest in learning new technologies and growing or starting your IT career
  • Technical aptitude exhibited through projects, experience, or online learning and the ability to communicate what you know

How does the interview process work? Apprenticely will conduct an initial phone interview and assessment. Apprenticely will send selected resumes to companies that match the candidate’s skills and interests. Our employer partners will decide who to interview and select the final candidates for the internship program.
 
Meet the Apprenticely team and join our upcoming virtual webinars via zoom; dates and details are on our events page.  
Check out our YouTube page for past webinars and career tips!
Learn more about us @ www.acds.co & LinkedIn, Facebook, Instagram & Twitter

The Arkansas Center for Data Sciences dba Apprenticely will not discriminate against apprenticeship applicants or apprentices based on RACE, COLOR, RELIGION, NATIONAL ORIGIN, SEX (INCLUDING PREGNANCY AND GENDER IDENTITY), SEXUAL ORIENTATION, GENETIC INFORMATION, OR BECAUSE THEY ARE AN INDIVIDUAL WITH A DISABILITY OR A PERSON 40 YEARS OLD OR OLDER. Apprenticely will take affirmative action to provide equal opportunity in apprenticeship and will operate the apprenticeship program as required under Title 29 of the Code of Federal Regulations, part 30
SMS terms: Arkansas Center for Data Sciences (ACDS) DBA Apprenticely offers you the option to engage in SMS text conversations about your application for jobs and training programs. By participating, you also understand that message frequency may vary depending on the status of your job application, and that message and data rates may apply. Please consult your carrier for further information on applicable rates and fees. Carriers are not liable for delayed or undelivered messages. Reply STOP to cancel and HELP for help. View our Privacy & SMS Policy: https://apprenticely.org/privacy-policy/

Skills Required

  • Current Arkansas state resident
  • Based in Northwest Arkansas
  • Ability to pass a standard background check
  • Ability to work 32–40 hours per week during and following the three-month internship
  • Ability to work five hours per day between 8 a.m. and 5 p.m., Monday through Friday
  • Ability to work full-time in the United States without current or future visa sponsorship
  • Strong verbal and written communication skills
  • Ability to clearly explain technology products
  • Empathy and a problem-solving mindset when interacting with clients
  • Self-motivated, collaborative, and adaptable in a fast-paced environment
  • Familiarity with basic office tools such as Google Workspace and Microsoft Office
  • Technical aptitude demonstrated through projects, experience, or online learning
  • High curiosity and interest in learning new technologies and beginning or advancing an IT career
  • Willingness to travel frequently to client offices on short notice
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Little Rock, AR
13 Employees
Year Founded: 2018

What We Do

Arkansas Center for Data Sciences is a public-private partnership. Our mission is to increase the Arkansas workforce skilled in Data Science and Computer Science; an increase in workforce capability and capacity through partnering with Arkansas universities and colleges, Arkansas corporations and Arkansas State Government. Vision Statement Arkansas is a global leader in the transformation of existing industries through the application of data analytics and related computing capabilities involving the integration of technical and business skills, advancement of talent pipelines and ongoing upgrades to relevant workforce skills.

Similar Jobs

Pfizer Logo Pfizer

HSS-Health and Science Specialist - Southern Maryland, MD

Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
In-Office or Remote
3 Locations
121990 Employees
94K-165K Annually

Optum Logo Optum

Registered Nurse

Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
In-Office
Bryant, AR, USA
160000 Employees
33-59 Hourly

Optum Logo Optum

Licensed Practical Nurse

Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
In-Office
Fort Smith, AR, USA
160000 Employees
22-40 Hourly

Liberty Mutual Insurance Logo Liberty Mutual Insurance

Inside Sales Representative

Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Remote or Hybrid
10 Locations
40000 Employees
45K-85K Annually

Similar Companies Hiring

Kepler  Thumbnail
Artificial Intelligence • Fintech • Software
New York, New York
9 Employees
Onshore Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
60 Employees
Revel.io Thumbnail
Aerospace • Hardware • Robotics • Software
US
50 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account