Are you looking to power the next leap in the exciting world of advanced electronics? Do you want to help solve problems that drive success in the rapidly evolving technology and connectivity landscape? Then bring your problem-solving, passion, and creativity to help us power the next leap in electronics.
At Qnity, we’re more than a global leader in materials and solutions for advanced electronics and high-tech industries – we’re a tight-knit team that is motivated by new possibilities, and always up for a challenge. All our dedicated teams contribute to making cutting-edge technology possible. We value forward-thinking challengers, boundary-pushers, and diverse perspectives across all our departments, because we know we play a critical role in the world enabling faster progress for all. Learn how you can start or jumpstart your career with us.
Hybrid | Global Role (EMEA & Americas)
Shape the Future of Customer Experience
Are you passionate about AI, automation, and making work smarter?
At Qnity, we're looking for someone who loves solving problems, challenging the status quo, and using technology to improve how work gets done. In this role, you'll help drive digital transformation across our Customer Experience organization by leveraging automation, data, and AI-powered solutions.
This is a collaborative role, working closely with Business Process Consultants (BPCs) and cross-functional stakeholders to ensure the successful adoption and integration of automation initiatives.
🌟 What You'll Do- Design and implement automation solutions that simplify processes and improve efficiency.
- Build strong expertise in Customer Service systems (e.g. SAP ECC P80/P23, Salesforce Service Cloud) and provide support for common operational challenges.
- Identify process improvement opportunities and turn ideas into scalable solutions.
- Explore AI, Copilot, Power Platform, and RPA technologies to solve business challenges.
- Partner with global teams across Customer Experience, eCommerce, and Business Process Excellence.
- Deliver training and support colleagues in adopting new tools and ways of working.
- Use data and analytics to uncover insights and drive smarter decisions.
- Help shape the future of automation and digital transformation at Qnity.
- Bachelor’s degree or equivalent professional experience
- Strong knowledge of Microsoft tools, including Power Platform and SharePoint
- Experience with automation technologies, including: Robotic Process Automation (e.g. Blue Prism, UiPath); Document and data automation tools (e.g. macros, DocuSign)
- Experience with data platforms such as Databricks or SAP Business Warehouse
- Interest in AI technologies, including Microsoft Copilot and emerging AI solutions
- Strong analytical and problem-solving skills
- Experience improving processes or implementing automation solutions
- Excellent communication and collaboration skills
- Fluent in English and Czech languages.
- SAP, Salesforce Service Cloud, or eCommerce experience
- Databricks, SAP Business Warehouse, or analytics tools
- Customer Service or Operational Excellence background
- Data analysis and reporting experience
Gain hands-on experience with AI, automation, and digital transformation.
🌍 Create Global ImpactCollaborate with teams across Europe and the Americas.
🚀 Accelerate Your CareerBuild highly sought-after skills in one of the fastest-growing areas of business.
💡 Bring Your IdeasWe're looking for innovators, not followers.
⚖️ Flexible WorkingEnjoy a hybrid work model that supports work-life balance.
What We Offer
- Opportunity to work in a global, collaborative environment
- Exposure to cutting-edge automation and AI technologies
- Career development within a growing Customer Experience organisation
- Hybrid working model supporting work–life balance.
- 5 weeks of annual leave plus 3 paid sick days
- Flexible working hours (37.5 hours per week)
- Subsidized meals provided by KNL, with a choice of six daily menu options
- Company contribution of 3% of gross salary to a pension savings plan
- Life and accident insurance
- MultiSport card offering access to fitness centres and various sports facilities for a monthly fee of CZK 300
- Free on-site parking.
If you're excited about technology, AI, process improvement, and innovation, we'd love to hear from you.
Apply today and help us build smarter customer experiences for tomorrow. 🚀
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Qnity is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information.
Qnity offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page.
We use Artificial Intelligence (AI) to enhance our recruitment process.
Skills Required
- Bachelor's degree or equivalent professional experience
- Strong knowledge of Microsoft tools including Power Platform and SharePoint
- Experience with Robotic Process Automation (e.g., Blue Prism, UiPath)
- Experience with document and data automation tools (e.g., macros, DocuSign)
- Experience with data platforms such as Databricks or SAP Business Warehouse
- Familiarity with AI tools including Copilot and agentic AI solutions
- Strong analytical and problem-solving skills; ability to identify process gaps
- Experience in process improvement and operational optimisation
- Ability to work effectively in a cross-functional, international environment
- Strong communication and training skills
- Fluent English (written and spoken)
- Experience in Customer Service or Customer Service support environments
- Knowledge of SAP (including ECC P80), Salesforce Service Cloud, and eCommerce systems
- Experience with data analysis and data mining
Qnity Electronics, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Qnity Electronics, Inc. and has not been reviewed or approved by Qnity Electronics, Inc..
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Strong & Reliable Incentives — Performance-based bonus plans tied to individual and company results are a core part of the package. Feedback suggests these incentives are positioned as competitive and, in some roles, experienced as meaningful.
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Retirement Support — Retirement savings options are portrayed as strong, including a 401(k) with employer contributions. Some disclosures indicate automatic company contributions, reinforcing long-term financial support.
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Healthcare Strength — Medical, dental, vision, life, and disability coverage are presented as comprehensive with additional wellbeing programs and day-one eligibility signals. This breadth is framed to support physical and financial wellbeing.
Qnity Electronics, Inc. Insights
What We Do
Qnity Electronics, Inc. is a premier technology provider across the semiconductor and advanced electronics value chain. It specializes in providing high-performance materials and integration expertise to enable breakthroughs in AI, high-performance computing, and advanced connectivity. Its offerings range from semiconductor chip manufacturing solutions to high-speed transmission materials for complex electronic systems, serving as a critical partner in the global electronics ecosystem.
