Customer Experience Associate

Posted Yesterday
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Brooksville, FL, USA
In-Office
Entry level
Financial Services
The Role
Provide friendly, dependable front-line customer service at an Amscot branch, helping customers with financial solutions, transactions, and inquiries. Work in a fast-paced, team environment with paid training, flexible scheduling, and opportunities for career growth. Must work nights/weekends, pass background and drug screenings, and maintain reliable transportation.
Summary Generated by Built In
Job Summary & ResponsibilitiesCustomer Experience Associate

Do you love helping people? Are you energized by creating great customer experiences? If you have experience in restaurants, retail, hospitality, or customer service, we'd love to meet you.

At Amscot, we believe every customer interaction is an opportunity to make someone's day a little easier. We're looking for friendly, dependable people who enjoy serving others and are ready to build a rewarding career with a company that believes in developing its people.

Why You'll Love Working at AmscotGrow Your Career

Many of our leaders started exactly where you'll begin. In fact, 100% of our Branch Leaders and District Leaders started as entry-level associates. With paid training, coaching, and ongoing development, you'll have every opportunity to grow your career.

Make a Difference

Every day, you'll help customers with financial solutions they depend on while creating an experience that leaves them feeling welcomed, respected, and valued.

Outstanding Benefits
  • Paid training and mentorship
  • Competitive starting pay with advancement opportunities
  • Paid holidays and vacation
  • 401(k) with company match
  • Medical, dental, and vision insurance
  • Company-paid life insurance
  • Company-paid short- and long-term disability
  • Optional supplemental insurance
  • Flexible scheduling based on business needs
  • One weekday and one weekend day off each week
What We're Looking For

We're looking for people who:

  • Enjoy helping others
  • Have a positive attitude and strong communication skills
  • Thrive in fast-paced environments
  • Take pride in providing exceptional customer service
  • Work well as part of a team
  • Are dependable and eager to learn
  • Can work nights and weekends
  • Have reliable transportation
  • Have a high school diploma or GED
Experience We Love

Experience in restaurants, retail, hotels, customer service, hospitality, grocery, or other customer-facing roles is highly valued—but a great attitude and willingness to learn matter even more.

About Amscot

Since 1989, millions of Floridians have trusted Amscot for the financial services they need. Our mission is simple:

Making lives better through financial solutions™.

If you're looking for more than just a job—and want a career where you can grow, serve others, and make a meaningful impact—we'd love to hear from you.

 

 

Amscot is an Equal Opportunity Employer and maintains a smoke- and drug-free workplace. Background and drug screenings are required.

Preferred Qualifications
  • High school diploma or GED required.
  • Strong communication and customer service skills.
  • Flexibility to work nights and weekends.
  • Reliable transportation.

Skills Required

  • High school diploma or GED
  • Strong communication and customer service skills
  • Ability to work nights and weekends
  • Reliable transportation
  • Dependable and eager to learn
  • Background and drug screenings required
  • Experience in restaurants, retail, hotels, customer service, hospitality, grocery, or other customer-facing roles

Amscot Financial Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Amscot Financial and has not been reviewed or approved by Amscot Financial.

  • Healthcare Strength Health, dental, and vision coverage are present, alongside company‑paid life, short‑term disability, and long‑term disability. This foundation is portrayed as solid for retail‑style financial services roles.
  • Retirement Support A 401(k) with company matching is included as part of the package. This adds long‑term value to total compensation.
  • Pay Growth & Progression Internal promotion paths and comprehensive paid training are emphasized as avenues to increase earnings over time. Overtime availability can also boost take‑home pay in busy periods.

Amscot Financial Insights

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The Company
HQ: Tampa, FL
686 Employees
Year Founded: 1989

What We Do

Founded in 1989, Amscot Financial, Inc. is an American financial services company headquartered in Tampa, Florida. We provide consumer financial services through a network of 237 retail branches located exclusively within Florida. Our core services include check cashing, bill payment, prepaid access cards, short-term cash advances, money orders, ATMs in every branch, wire transfers, notary services, fax services, and postage. Amscot’s brand is The Money Superstore. Many Amscot branches are open 365 days a year with longer hours, providing convenient access to financial services. We operate retail branches in 20 Florida counties including Hillsborough, Pinellas, Pasco, Hernando, Polk, Hardee, Highlands, Manatee, Sarasota, Orange, Osceola, Seminole, Lake, Volusia, Brevard, Marion, Citrus, Flagler, Broward and Miami-Dade counties. Our commitment to our customers, employees and the communities in which we operate has contributed to our success as a great place to work and where consumers can find a variety of financial services options.

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