Customer Engineering Manager

Posted 2 Days Ago
Be an Early Applicant
2 Locations
Remote or Hybrid
Expert/Leader
Software
The Role
Lead and scale a remote delivery engineering team to architect, design, deploy, and manage IP/MPLS, Segment Routing, EVPN and data center solutions. Partner with sales and customers, ensure first-time-right delivery, drive SDN/NFV, cloud and automation adoption, and establish reusable architectures, delivery frameworks and best practices.
Summary Generated by Built In

The candidate in this role will be required to work in a consultative manner with external Customers, Project Delivery teams, Product Line Managers, Pre-Sales and BDM teams and our global customer engineering team. 
Lead and scale a high-performance Remote Delivery Engineering team delivering IP/MPLS and Data Center solutions across customers. Drive technical excellence, customer engagement, and adoption of next-generation networking technologies.
Manages a team of strong IP Engineers covering various aspects of technical project delivery, network design, solution/Use case testing and customer technical advocates. Leads end-to-end solution/ design & deployment incl. customer-specific adaptations by using the Nokia portfolio of products, systems and / or services as well as 3rd party products where required. 
 

Responsibilities
  • Lead end-to-end remote delivery of IP/MPLS, Segment Routing, EVPN, and Data Center solutions.
  • Own architecture, design, deployment, and lifecycle management of customer networks.

  • Build and mentor geographically distributed engineering teams.

  • Partner with Sales, Pre-sales, and Customers to shape solutions and drive business growth.

  • Maintain strong executive-level customer connect and act as trusted advisor.

  • Ensure delivery quality, risk management, and first-time-right execution.

  • Drive adoption of Cloud, SDN/NFV, and automation frameworks.

  • Align solution designs with product roadmaps and market evolution.

  • First time right with Quality delivery of design & technical Scope.

  • Establish best practices, reusable architectures, and delivery frameworks.

Qualifications

Technical Expertise

  • Deep knowledge of IP/MPLS, Segment Routing, BGP EVPN
  • Strong understanding of Data Center technologies (leaf-spine, VXLAN, EVPN fabrics)
  • Cloud & virtualization: Kubernetes, OpenStack, VMware
  • SDN/NFV architectures and network automation
  • Broadband (BNG), Mobile backhaul, IP core

Leadership & Customer Skills

  • Strong customer engagement and relationship management
  • Ability to influence CXO-level stakeholders
  • Proven team leadership and people development
  • Excellent communication and presentation skills
  • Strategic thinking and problem-solving

Experience

  • 20+ years in telecom/networking industry
  • 10+ years leading engineering or delivery teams
  • Experience in large-scale telco/enterprise deployments
  • Exposure to global delivery models

Qualifications

Bachelor’s/Master’s in Engineering. Industry certifications (CCIE/JNCIE or equivalent) preferred.

Skills Required

  • Deep knowledge of IP/MPLS, Segment Routing, and BGP EVPN
  • Strong understanding of Data Center technologies (leaf-spine, VXLAN, EVPN fabrics)
  • Experience with Kubernetes, OpenStack, and VMware
  • Experience with SDN/NFV architectures and network automation
  • Knowledge of Broadband (BNG), mobile backhaul and IP core networks
  • Proven team leadership and people development, including building and mentoring distributed engineering teams
  • Strong customer engagement and ability to influence CXO-level stakeholders
  • 20+ years in the telecom/networking industry
  • 10+ years leading engineering or delivery teams and experience with large-scale telco/enterprise deployments and global delivery models
  • Bachelor's or Master's degree in Engineering
  • Industry certifications (CCIE, JNCIE or equivalent)

Nokia Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nokia and has not been reviewed or approved by Nokia.

  • Equity Value & Accessibility Equity programs include a global employee share purchase plan with company matching and multi‑year share awards. These mechanisms broaden participation and tie rewards to long‑term outcomes.
  • Healthcare Strength Health coverage includes major medical plans with supplementary options such as vision, legal services, and care navigation. The range of offerings indicates comprehensive support for medical needs.
  • Parental & Family Support A global policy grants paid leave for new parents regardless of gender and provides structured return‑to‑work support. Company‑paid life insurance further strengthens family protection across regions.

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The Company
HQ: Espoo
132,624 Employees

What We Do

At Nokia, we create technology that helps the world act together. As a trusted partner for critical networks, we are committed to innovation and technology leadership across mobile, fixed and cloud networks. We create value with intellectual property and long-term research, led by the award-winning Nokia Bell Labs. Adhering to the highest standards of integrity and security, we help build the capabilities needed for a more productive, sustainable and inclusive world.

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