Customer Engagement & Presales ( Seidor One- KSA)

Sorry, this job was removed Sorry, this job was removed at 03:35 p.m. (CST) on Thursday, Jan 30, 2025
Be an Early Applicant
Riyadh
Consulting • Cybersecurity
The Role

Description

KEY RESPONSIBILITIES: 

  • Operate as the lead point of contact for all matters specific to your customers. 
  • Build and maintain strong, long-lasting customer relationships. 
  • Oversee customer account management, including negotiating contracts and agreements. 
  • Adopt a technical understanding of the customers’ system and requirements. 
  • Scope new requirements that the customer may have and propose the correct solution to resolve customer issues. 
  • Act as the escalation point for the support desk. 
  • Conduct regular face-to-face meetings with the customers. 
  • Promote new versions and new software that is available. 
  • Review customers’ existing systems to determine if things can be done better. 
  • Quote customers for new work. 
  • Documenting required issues for the project team to fix. 
  • Technical scripting of customer requirements. 
  • Deal with customers in crisis, if the customer is down or has critical issues; coordinate the efforts to get them back up and running. 
  • Assist with outstanding debtors, removing barriers to payment. 
  • Ability to perform and deliver against individual sales targets. 
Requirements

  • Bachelor's degree in any relevant field / Master’s degree is a plus
  • Minimum 3 years of experience in a related field 
  • SAP Business One / ERP software sales experience & hunting sales experience (able to showcase success) 
  • Experience in working independently to drive sales
  • Languages: English and Arabic
  • Relevant market knowledge and industry fitment 
  • Good SAP B1 / ERP product knowledge
  • Strong analysis, problem resolution, judgement, and decision-making skills 
  • Excellent communication, negotiation, interpersonal and organizational skills 
  • Detail oriented and experience in addressing key business issues
  • Strong self-management skills
  • Team player with a positive attitude
  • Good relationship building skills

The Company
HQ: Barcelona, Barcelona
4,513 Employees
On-site Workplace

What We Do

SEIDOR is a technology consulting firm that offers a comprehensive portfolio of innovation solutions and services aimed at customer experience, ERP, analytics, employee experience, cloud computing, workplace and cybersecurity, helping organisations to overcome their challenges and achieve their goals.

Similar Jobs

Riyadh, SAU
2635 Employees
Riyadh, SAU
1354 Employees

Delivery Hero Logo Delivery Hero

Senior Data Engineer

Information Technology
Riyadh, SAU
32902 Employees

Foodics Logo Foodics

Senior Software Engineer (Frontend) - KSA

Fintech • Food • Payments • Financial Services
Riyadh, SAU
853 Employees

Similar Companies Hiring

Silverfort Thumbnail
Security • Sales • Information Technology • Cybersecurity • Automation
GB
357 Employees
Jobba Trade Technologies, Inc. Thumbnail
Software • Professional Services • Productivity • Information Technology • Enterprise Web • Consulting • Cloud
Chicago, IL
45 Employees
Quantum Rise Thumbnail
Software • Professional Services • Natural Language Processing • Machine Learning • Consulting • Automation • Artificial Intelligence
Chicago, Illinois
17 Employees
Not Eligible
Save
By clicking Apply you agree to share your profile information with the hiring company.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account