Customer Communications Management (CCM)Principal Consultant

Reposted 20 Hours Ago
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Warwick, RI, USA
In-Office
Expert/Leader
Information Technology • Professional Services • Software • Consulting
The Role
Serve as a technical SME for Customer Communications Management (CCM) products (HP Exstream/Documaker/DOC1/CSF Designer) in insurance, leading requirement analysis, architecture, design, configuration, data migration, validation and deployment in mainframe batch/print environments. Client-facing principal consultant responsibilities include SDLC, change and product/configuration management, project and talent leadership, and frequent travel in a consulting capacity.
Summary Generated by Built In
Company Description

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Job Description

Preferred
• At least 11 years of IT experience in Customer Communications Management (CCM) Domain with HP Exstream/Documaker/DOC1 expertise.
• Perform as a technical subject matter expert for CCCM products preferably in Insurance domain.
• Good understanding of technology from the perspective of product implementation, systems integration and data migration.
• Expertise in requirement analysis and management, SDLC lifecycle knowledge, Change management, Product management including version, configuration management, etc…
• At least 9 years of experience in CCM products configuration, solutions evaluation, validation and deployment
• At least 8 years of experience in Hp Exstream/DOC1/CSF Designer/any CCM product in a mainframe environment – designing batch applications, post composition processes and print environment
• At least 4 years of experience in problem definition, Architecture, Design and Implementation in a client facing role for US based Insurers
• Analytical and Communication skills
• Project, talent management and thought leadership
• Experience and desire to work in a consulting environment that requires regular travel
The job entails an extensive amount of travel. The job also entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.

Qualifications

Qualifications
Basic

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 11 years of experience with Information Technology.

Additional Information

** U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

Note:-

  1. This is a Fulltime job for you
  2. Only US Citizen, Green Card Holder, TN Visa, GC-EADH4-EAD & L2-EAD can apply.
  3. No OPT-EAD & H1B Consultants please.
  4. Please mention your Visa Status in your email or resume.

Skills Required

  • 11+ years IT experience in Customer Communications Management (CCM) domain with HP Exstream/Documaker/DOC1 expertise
  • Perform as a technical subject matter expert for CCM products
  • Experience in the Insurance domain
  • Strong understanding of product implementation, systems integration, and data migration
  • Expertise in requirements analysis and management, SDLC, change management, and product/configuration management
  • 9+ years experience in CCM product configuration, solution evaluation, validation and deployment
  • 8+ years experience with HP Exstream/DOC1/CSF Designer or other CCM products in a mainframe environment (batch applications, post-composition, print)
  • 4+ years client-facing experience in problem definition, architecture, design and implementation for US-based insurers
  • Strong analytical and communication skills
  • Project, talent management and thought leadership experience
  • Willingness and ability to travel regularly for consulting engagements
  • Bachelor's degree (or foreign equivalent) or equivalent progressive experience as described
  • Authorized to work in the U.S.; employer unable to sponsor visas at this time; only specific visa statuses accepted per posting
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The Company
87 Employees
Year Founded: 2007

What We Do

SonSoft Inc. is a global consulting and IT services firm specializing in software development, software consultancy, and Information Technology Enabled Services (ITES). The company provides a range of expertise including business consulting, systems integration, application development, and product engineering, helping clients re-engineer and re-invent their businesses to compete in a changing marketplace.

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