Customer Collaboration Planner

Posted Yesterday
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27 Locations
Remote
Entry level
eCommerce • Healthtech • Software
The Role
Develop customer-level forecasts for regular and promotional demand, manage item and category planning, and improve store availability. Build customer and supply chain relationships, lead recurring collaboration meetings, reduce trapped inventory and waste, and improve logistics, ordering, and retail stock efficiency. Use customer data-sharing tools, supply chain information, reporting, and analytics to support Kenvue’s demand planning process.
Summary Generated by Built In

Kenvue is currently recruiting for a:

Customer Collaboration Planner

What we do

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.

Who We Are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated.  We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.

Role reports to:

Customer Collaboration Lead UKI

Location:

Europe/Middle East/Africa, United Kingdom, Reading, Berkshire

Work Location:

Hybrid

What you will do

Key Responsibilities:

Primary responsibilities include item and category management that spans across the collective Consumer segment and Customer Supply Chain. This customer facing position is accountable for Store In-Stocks, Event Management, Execution of New and Discontinued items, Reducing Waste, Reporting, and Analytics.


The role will use information acquired from the customer while applying Supply Chain planning information as input into Kenvue Demand construction process. Proficient use of the Customer’s data sharing tools combined with collaboration between the customer, customer development, and the demand planning team will be used to drive efficiencies.


Customer Level Forecasting

  • Use Customer data and collaboration to develop a more robust forecasting model for turn and promotional volume

Customer Collaboration and Influence

  • Build and manage relationships that will ultimately drive supply chain efficiency and business influence
  • Lead Monthly/Quarterly collaboration with Customer and supply chain partners

Reducing Waste

  • Eliminate “trapped” inventory within Customer’s Supply Chain
  • Collaborate with internal Deliver partners to improve logistics, ordering and retail stock efficiencies

Qualifications

Experience and Skills:

  • Proven background in customer service, forecasting, inventory management, supply chain management, logistics, sales or materials management is required
  • Prior customer facing experience in sales or logistics is preferred
  • Proficiency with MS Office Suite, specifically with MS Excel, MS PowerPoint is required. Experience with data visualization tools (Tableau/Power BI) are preferred. SAP experience is preferred.
  • This position requires travel of up to 15% and overnight stays will be required for customer related visits.

If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.

Skills Required

  • Proven background in customer service, forecasting, inventory management, supply chain management, logistics, sales, or materials management
  • Proficiency with Microsoft Office Suite, specifically Microsoft Excel and Microsoft PowerPoint
  • Prior customer-facing experience in sales or logistics
  • Experience with data visualization tools such as Tableau or Power BI
  • SAP experience
  • Ability to travel up to 15% with overnight customer visits

Kenvue Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kenvue and has not been reviewed or approved by Kenvue.

  • Fair & Transparent Compensation Pay is considered decent and competitive for the work performed. Base compensation combined with a solid benefits package supports a generally fair total rewards perception.
  • Healthcare Strength Comprehensive healthcare, life insurance, and disability plans are emphasized. Access to mental health resources and assistance programs further strengthens perceived health protection.
  • Parental & Family Support A global parental leave policy and support for adoption, fertility, and surrogacy are highlighted. These offerings contribute to a family‑friendly and supportive package for diverse families.

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The Company
HQ: Summit, New Jersey
17,919 Employees
Year Founded: 2023

What We Do

Kenvue is the world’s largest pure-play consumer health company by revenue. Built on more than a century of heritage and propelled forward by science, our iconic brands — including Aveeno®, BAND-AID® Brand Adhesive Bandages, Johnson’s®, Listerine®, Neutrogena®, Tylenol® and Zyrtec® — are recommended by health care professionals and can be trusted by consumers who use our products to improve their daily lives. Our team members share a digital-first mindset, with an approach to innovation grounded in deep human insights and work every day to earn a place for our products in consumers’ hearts and homes. At Kenvue, we believe everyday care can not only make people well; it can make them whole. Beware of recruitment scams: https://www.kenvue.com/media/recruitment-scams-alert

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