Customer Business Director

With our strong investment in research and development and our culture of continuous improvement, Hexcel is the industry leader in the manufacturing of advance composite materials, including carbon fiber, woven reinforcements, resins, prepregs, honeycombs and engineered core. We invite you to join the Hexcel team at various manufacturing sites, sales offices and R&D centers around the globe. Become a part of the “strength within.”

Hexcel is currently seeking a Customer Business Team Director to create and drive strategic business development in Hexcel’s Commercial Growth business. Joining this team means you will propel your career into the strategic world of sales, activating your inner entrepreneur and get a chance to work on the most exciting and cutting-edge projects in the industry.

This position is remote, preferably located near Salt Lake City, UT, and/or close to a major airport.

The selected individual will be responsible for but not limited to the following obligations:

• Building strategic relationships at the customer’s executive level.  Regularly connect to foster open communication and alignment of mutual goals and ensure CBT is developing maintaining positive customer relations at the appropriate levels with customer’s organization.
• By example, ensuring internal and external communications reflect how different departments and functional groups need to interact to support customer needs.
• Setting and communicating sales and growth strategies for assigned business segments (with new and existing customers), establish negotiation strategy for the team and set priorities and budget allocations accordingly. Working with team to build a pursuit pipeline and driving hunter philosophy for new business
• Analyzing customer activity and forward-looking opportunities: adjust account load within team and recommend resource adjustments
• Identifying potential higher level (multi market segments, multiple customer sites, global, etc.) Long Term Agreement (LTA) opportunities that leverage Hexcel technologies across multiple businesses, locations and/ or product lines.
• Participating as needed in contract negotiations primarily in large, complex, multi-site, multi-product contracts. Directly leading the most complex and strategically critical customer LTA’s.
• Supporting team by removing barriers and driving action plans through the organization.
• Delegating actions and empower team members in alignment with skill sets, experience and capabilities. Coaching and developing members of the team.  Providing timely feedback to team. Driving forecast and customer demand knowledge and accountability.
• Developing a bench and upward opportunity for the team. Managing and reviewing progress and driving improvements. Holding weekly and monthly team meetings to drive correct behavior
• Creating an environment that embraces change and adopts innovation for improvements to the sales process.

Qualifications:

• Bachelor’s degree in business, aerospace, chemical or mechanical engineering from a four-year college or university is required and 10+ years’ experience in sales in a technical field and a network in the aerospace composite materials community.
• Ability to effectively communicate to all levels of the organization and to adapt the message to audience.
• Sound technical understanding of composite materials; sales or related experience a must.
• Strong communications, interpersonal, planning, organizational, negotiation, and decision-making skills.  Comprehensive business proposal writing experience preferred.
• Ability to develop and lead negotiation strategies.
• Aerospace market and composite materials experience preferred.
• Must possess strong problem-solving and analytical skills.
• Advanced IT application skills (MS Office, ERP/MRP experience) including MS Word, Excel (advanced), PowerPoint, Teams and Experience using CRM software with a preference of Microsoft Dynamics 365.
• Self-starter, motivated, hardworking, works well in team environment with a passion for seeking new opportunities and a results-oriented approach.
• Ability to travel 50% of the time - domestic (mostly) and international.

At Hexcel, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
Hexcel also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Please note that the salary information shown above is a general guideline only. Salaries are based upon candidate experience and qualifications, as well as market and business considerations.

Eligible candidates must be a:  U.S. citizen, U.S. national, person lawfully admitted for permanent residence, temporary resident under sections 210(a) or 245(A) of the Immigration and Nationality Act, person admitted in refugee status, or person granted asylum. Hexcel (NYSE: HXL) is a global leader in advanced composites technology, a leading producer of carbon fiber, and the world leader in honeycomb manufacturing for the commercial aerospace industry.

Hexcel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, physical or mental disability, status as a protected veteran, or any other protected class.