Customer Analytics Intern- Internship (ENG)

Created in 2016, Free2move 🚀 simplifies mobility-related uses by offering a wide range of services to satisfy everyone's 🚘 travel needs.

With Free2move, you can rent a city car for shopping or for your stay in Italy 🏖️ or book a car park during your weekend in Paris... all in one click, on our web/mobile platform! 📲
Born from the merger of the Stellantis Group 🚗 and the start-up TravelCar, Free2move, thanks to its agility and its spirit of conquest has managed to establish itself in just 6 years 🚀 as a reference player to revolutionize the mobility of all travelers.
Having become the #1 reflex for more than 6 million users 👑, Free2move operates in more than 170 countries across 5 continents 🌎 and is available in 30 languages and 26 currencies. 5000 partners trust us and several hundred thousand vehicles are available!
If you want to join a team of +650🏆 experts and bold international projects, then you're in the right place! 🎯
You will evolve in an ultra-dynamic, innovative, agile, internationally-focused structure and integrate our talented teams♥️, full of ideas and motivation and with multidisciplinary skills, at the crossroads of the digital eco-system and the fast-changing automotive sector.

💺 JOIN US!
💯 It's exciting, you'll see🔥!

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At Free2move, data is more than just numbers — it drives the decisions that shape our products, customer experience, pricing strategies, and operational excellence.

As part of our Analytics & Data Science team, you will work alongside Data Analysts and Data Scientists across France, Italy, and Germany to uncover insights about customer behavior and business performance. You'll join a fast-paced, collaborative environment where innovation, ownership, and continuous learning are encouraged.

We are looking for a Customer Analytics Intern to join our Analytics & Data Science team in Milan.

You will work closely with senior Data Analysts and Data Scientists to analyze customer behavior, build analytical solutions, create dashboards, and support strategic decision-making across multiple business areas.

This internship is an excellent opportunity to gain hands-on experience working with large-scale datasets and modern analytics tools in a fast-growing international company. 

• Collaborate with Senior Data Analysts and Data Scientists on customer analytics topics

• Explore and analyze large, complex datasets to identify trends, opportunities, and actionable insights

• Build scalable analytical solutions using modern data tools and methodologies

• Design and execute experiments to measure business impact and customer behavior

• Create and maintain reliable dashboards (Tableau preferred)

• Develop, structure, and optimize datasets to support ongoing and future analyses

• Define, monitor, and report key business and customer performance indicators (KPIs)

• Help automate reporting workflows and improve existing data processes

• Translate business questions into structured analytical frameworks and recommendations

• Support stakeholders in making data-driven decisions through clear and impactful analysis

Technical & Hard Skills:

✔ Strong proficiency in SQL (mandatory)

✔ Strong proficiency in Python (mandatory)

✔ Solid understanding of statistics and data analysis concepts

✔ Experience working with large and complex datasets

✔ Experience with Tableau or similar BI tools

✔ Ability to deliver clear, reliable, and actionable insights

Soft Skills: 

✔ Passion for data analysis, statistics, and problem-solving

✔ Comfortable balancing quick business requests and in-depth analytical projects

✔ Strong analytical mindset and attention to detail

✔ Curious, proactive, and eager to learn

✔ Ability to work independently while seeking guidance when needed

✔ Excellent communication skills in English (French and/or Italian are a plus)

✔ Strong collaboration and time-management skills

✔ Currently pursuing or recently graduated with a Bachelor's or Master's degree in:

• Data Science

• Business Analytics

• Statistics

• Mathematics

• Engineering

• Computer Science

• Economics or other quantitative disciplines

✔ A profile combining both technical and business understanding is highly appreciated

Working at Free2move means joining a tribe where performance goes hand in hand with a great team spirit. It is also:

• The opportunity to revolutionize mobility with us! 🥇

• A unique learning experience with real growth opportunities 📈

• Strong collaboration across multidisciplinary and international teams 💪🏼

• Exposure to impactful international projects 🌍

• Team-building events and a vibrant company culture 🎉

• A structured onboarding program to help you succeed from day one

...and much more!

Job type:

• 6-month paid internship

• Location: Milan

📍 INTERNSHIP DETAILS

• Starting Date: ASAP

• Working Mode: On-site during the onboarding period, with the possibility to switch to a hybrid mode after 2 months (depending on performance and autonomy): 3 days in the office / 2 days working from home

💰 PACKAGE

• €600/800 Gross monthly remuneration

👀 Don't hesitate to apply in English!