SERVPRO | Monroe, LA | Full-Time | $100 On-Call Pay
Are you organized, dependable, and great with people? Join our SERVPRO team as a Customer & Administrative Specialist and play an important role in keeping our customers, office, and field teams connected and moving forward.
What You'll Do- Serve as a key point of contact for customers, vendors, and field teams
- Answer calls, respond to emails, and resolve customer concerns professionally
- Enter and maintain accurate claim, scheduling, and job information
- Coordinate schedules and keep job files and documentation up to date
- Assist with payroll administration and daily reporting
- Monitor subcontractor activity and office inventory
- Support the team with whatever needs to get done—no two days are exactly alike!
- 1–2 years of customer service or administrative experience
- Strong communication and organizational skills
- Excellent attention to detail and follow-through
- Comfortable working in a fast-paced, team-oriented environment
- Proficiency with Microsoft Office and general computer systems
- Restoration, insurance, construction, or payroll experience is a plus!
Schedule: Monday–Friday, 8:00 AM–5:00 PM
On-Call: Required rotating after-hours/weekend phone coverage
On-Call Pay: $100 per week
- Paid Time Off
- Medical, Dental & Vision Insurance
- 401(k) with Company Matching
- Paid Holidays
- Stable, full-time position with a growing team
- A supportive, team-focused work environment
If you're someone who takes pride in being organized, responsive, helpful, and dependable, we'd love to meet you!
Apply today and join the SERVPRO team!
Skills Required
- 1-2 years of customer service or administrative experience
- Strong communication skills
- Strong organizational skills
- Excellent attention to detail and follow-through
- Ability to work in a fast-paced, team-oriented environment
- Proficiency with Microsoft Office and general computer systems
- Restoration, insurance, construction, or payroll experience
- Availability for rotating after-hours and weekend phone coverage
What We Do
D E Investments, Inc. is a multi-location franchise operator whose businesses provide property cleanup, restoration, and emergency recovery services. Through its SERVPRO franchises in Louisiana and Arkansas, it helps homeowners, businesses, and institutions recover from water and fire damage, smoke, mold, storms, and other property emergencies. Its services include remediation, construction, commercial restoration, and cleaning, with emergency response for residential and large-scale losses.
