Customer Accounts Representative

Posted Yesterday
Be an Early Applicant
München, Bayern, DEU
Hybrid
40K-44K Annually
Entry level
Semiconductor • Appliances • Manufacturing
The Role
Provides customer account support through phone, email, and fax; resolves outstanding credit and debit balances, supplies account information, reconciles customer records, and coordinates with Customer Service and Finance to support timely order shipment.
Summary Generated by Built In

We keep on growing. Grow with us!

At Mouser Electronics, Inc., we are looking for team players who thrive in a fast-paced, international environment and enjoy variety in their day-to-day work. Join our Munich Finance Team and play a key role in bringing our business forward and contributing to our continued success.

Customer Accounts Representative (f/m/d)

with fluent German and English language skills

What to expect:

·       The Customer Account Representative provides the best possible service and support to customers through mediums such as telephone, email and fax

·        Contacts customers to resolve outstanding credit and debit balances and ensures orders ship same day whenever possible

·        Provides account information to customers

·        Reconciles customer account information

·        Works closely with both the Customer Service and the Finance department

What we are looking for:

·        Desire and ability to interact directly with customers and carry out correspondences in a professional and courteous manner.

·        Fluent German and English language skills, written and verbal; Polish or other European language skills beneficial.

·        Good computer and MS Office skills, as well as an affinity for numbers.

·        Meets targets while interacting with colleagues within the team and liaising departments.

·        Works with initiative.

What we offer:

A long-term perspective with responsible tasks and attractive development opportunities in a dynamic team. You can also expect:  

·        30 days of annual leave, additional vacation pay and paid special leave days

·        Good work-life balance with hybrid working options and flexible working hours

·       Attractive company pension plans through capital-forming benefits, deferred compensation, and employer-financed pension plans

·        Over 60% discount on the Deutschlandticket (job ticket) and free parking

·        Subsidized fitness membership at “EGYM Wellpass”

·        A wide range of training opportunities through our Mouser University

·        Various health offers and events, as well as an ergonomic workplace

·        Access to exclusive discounts through our Corporate Benefits Portal

 

Our office is located at the following address:

Mouser Electronics

Georg-Brauchle-Ring 53

80992 Munich

Germany


 

The salary range for this position is EUR EUR 39,600 - EUR 44,000

About Us
Mouser Electronics, founded in 1964, is a globally authorized distributor of semiconductors and electronic components for over 1,200 industry-leading manufacturer brands. This year marks the company's 60th anniversary. We specialize in the rapid introduction of the newest products and technologies targeting the design engineer and buyer communities.

Mouser has 28 offices located around the globe. We conduct business in 23 different languages and 34 currencies. Our global distribution centre is equipped with state-of-the-art wireless warehouse management systems that enable us to process orders 24/7, and deliver nearly perfect pick-and-ship operations.

Skills Required

  • Fluent German language skills, written and verbal
  • Fluent English language skills, written and verbal
  • Ability to interact directly with customers professionally and courteously
  • Good computer skills
  • Good Microsoft Office skills
  • Affinity for numbers
  • Ability to meet targets and collaborate across departments
  • Ability to work with initiative
  • Polish or other European language skills

Mouser Electronics Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mouser Electronics and has not been reviewed or approved by Mouser Electronics.

  • Healthcare Strength Company materials and public write-ups describe medical, dental, and vision coverage with multiple plan choices alongside an Employee Assistance Program and company-paid disability. These fundamentals are frequently referenced as reliable pillars of the package.
  • Leave & Time Off Breadth Policies include paid holidays, vacation for salaried roles, PTO for hourly roles, bereavement leave, and FMLA. PTO is often highlighted as a notable positive in day-to-day experience.
  • Wellbeing & Lifestyle Benefits On-site amenities such as a health clinic and a 24/7 fitness center provide convenient wellness support beyond core insurance. Wellness initiatives (e.g., digital condition-management programs) further enhance practical, everyday benefits.

Mouser Electronics Insights

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The Company
HQ: Mansfield, TX
1,657 Employees

What We Do

Mouser Electronics is a worldwide leading authorized distributor of semiconductors and electronic components from over 1,100 manufacturer brands. We specialize in the rapid introduction of new products and technologies for design engineers and buyers. Our extensive product offering includes semiconductors, interconnects, passives, and electromechanical components. In 2007, Mouser became a part of the Warren Buffett Berkshire Hathaway family of companies. Today, Buffett's holdings include insurance and finance subsidiaries and a host of almost fifty businesses ranging from jewelry and furniture to manufactured homes. Mouser has a strong commitment to customer service. That’s why we’ve won awards for our legendary worldwide customer service excellence. We understand the value of having a knowledgeable person there to answer your questions quickly. Mouser is redefining customer-focused distribution. For more information, visit www.mouser.com To learn about careers at Mouser, visit careers.mouser.com Facebook: www.facebook.com/mouserelectronics Twitter: www.twitter.com/mouserelec Instagram: www.instagram.com/mouserelec YouTube: www.youtube.com/mouserelec

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