Customer Account Manager

Posted 5 Hours Ago
Be an Early Applicant
Winsford, Cheshire, England
Entry level
Logistics
The Role
The Customer Account Manager will manage inside sales activities, assist the external sales team, and serve as the main point of contact for customer inquiries. Responsibilities include overseeing project follow-ups and providing detailed information to help customers navigate packaging processes.
Summary Generated by Built In

Make our Sales Team your best move ever!

We’re looking for a knowledgeable Customer Account Manager to join our Sales Team to help our customers bring their products to market.

Why Continental Bottle Company

The Continental Bottle Company Ltd is a division of TricorBraun and one of the UK’s largest suppliers of primary packaging to the cosmetic, toiletry and fragrance industries.

TricorBraun is a global packaging leader, with team members working in locations throughout the Americas, Europe, Asia, Australia and New Zealand. As North America’s largest distributor of primary packaging, we provide innovative solutions to customers from a wide variety of industries. Our customers range from cutting-edge start-ups to the world’s most iconic brands. We put people first and live by that every day. Join us and you will be welcomed by our friendly, motivated and supportive team. Many of the products we distribute are already sitting in your home.

Your role

Your key goal is to manage inside sales activities to help customers master all the complex details of packaging. You’ll serve as a knowledgeable, reliable point of contact for any information required by the customer. 

Your background and experience

  • Assists external sales team on general enquiries as well as driving new project developments forward.

  • Oversees and directs weekly follow up on all active projects and queries.

  • Solid written and verbal communication, interpersonal, and relationship building skills

  • Organized, extremely detailed, able to multi-task under pressure and meet tight deadlines

  • Proficiency with a ERP package (Microsoft Dynamics, SAP, Oracle, PeopleSoft, etc.)

  • Microsoft Suite product knowledge including Word, Excel, and PowerPoint

How we’ll support you

It all starts with an exceptional training program spanning classroom, online, and hands-on collaboration with other consultants. You will learn our business, our industry, the sales process, where to gain leads, how to best utilize our database, and how customer cycles work. Your base of operation will be the staffed office closest to your territory. Because we’re a people first company, you can expect even more.

  • Comprehensive compensation package

  • Excellent medical, dental, and vision insurance benefits

  • Training and Advancement opportunity

We are proudly an equal opportunity employer and will consider all applications.

The Company
HQ: St Louis, Missouri
907 Employees
On-site Workplace
Year Founded: 1902

What We Do

As one of the largest purchasers of packaging in the world, we leverage our vast purchasing power, access, and scale to identify the best sourcing partners and provide cost-effective solutions for our customers. From rigid to flexible packaging, stock and custom options, and the countless options of materials, industries and markets served, our range of packaging options sets us apart.

At TricorBraun, everything we do starts and ends with our customer.
From healthcare to food and beverage, home care to personal care, animal health to wine, beer and spirits― we help brands solve their complex packaging problems with an unmatched level of expertise and consumer insight. We serve consumer packaged goods (CPG) companies across markets, from cutting-edge start-ups to the world’s most iconic brands.

TricorBraun strives to be the Best Place for the Best People in Packaging. Our more than 2,000 passionate and knowledgeable team members are highly-committed and laser-focused on doing what we do best: developing packaging solutions to help our customers win.

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