Customer Account Analyst

Posted 5 Days Ago
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Tarlac, Central Luzon
1-3 Years Experience
Food
The Role
The Customer Account Analyst is responsible for all collection activities related to Accounts Receivables, ensuring timely collection through various payment methods, and maintaining accurate customer records. The role involves coordinating with customers regarding collections, preparing necessary reports, and supporting the Sales team in collection strategies.
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Company Description

Pilmico Foods Corporation is the integrated agribusiness and food company of Aboitiz Equity Ventures Inc. (AEV). Composed of four divisions: Flour, Feeds & Animal Health, Farms, and Trading, we are well positioned at the beginning of the value chain. True to our brand promise​ of being​ Partners for Growth, we nurture our business and communities by providing business solutions and building partnerships for growth.
We operate ​​in the Philippines nationwide ​and have a growing international presence in the following ASEAN countries: Vietnam, Thailand, Indonesia, Malaysia, Myanmar and Hong Kong.
Investing in talent and upholding Aboitiz ​values of Integrity, Teamwork, Innovation, and Responsibility are key drivers to sustaining the growth of our business.
Here at Pilmico, we value each talent for the unique contribution they bring to the organization. We recognize that today’s global workforce is made up of diverse individuals with different skills, abilities and aspirations that enable them to achieve superior results; as such, we select our partners based on these attributes that are not typically found in someone’s resume.
We are advocates of self-development and believe that people’s success lies in their passion to learn something new and different every day. This is why our hiring philosophy is to open up and give equal opportunity to any talent regardless of where they are today in pursuit of education.

Job Description

Customer Account Analyst is responsible for all collection activity related to Accounts Receivables. Provides timely, accurate and efficient support in collection operations particularly Basco Accounts. He /She is also responsible to ensure all checks and cash collections are collected on time from the customers. Payment posting and counter validation is also his/her responsibility. Custodian of the customer's records either digital or original copies. Responsible for updating customers' accounts through the authorized financial system and official site/apps by the management.

  1. Focus on customer’s payment collection as endorsed by the Team Leader

  2. Ensure all collections are remitted on time either thru bank deposits or remitted to the cashier on a daily basis.

  3. Ensure that all returned checks are properly monitored and coordinated to the customer for proper disposition.

  4. Be an ambassador in achieving the team's goal on digital payments method, not limited to Gcash, Petnet,Palawan Pera Padala, online banking and the like.

  5. Ensure that the customer's Statement of Accounts are accurate as reference for collection.

  6. Work hand in hand with the Sales team to strategize the collection effort especially accounts on past due.

  7. Sending of collection and demand collection letters must be timely and proof must be properly filed in each customer’s account folder.

  8. Endorse in a timely manner to the credit team the accounts due for court litigation.

  9. Customer profile must be ready anytime as requested. A site visitation to validate records is required.

  10.  Prepares reportorial required by the management like aging report, collection report , credit/debit memos, Creditable Withholding Tax and all other reports necessary to submit to the management.

  11. Performs other tasks as maybe assigned by the immediate supervisor.

Qualifications

  • A graduate of Management Accounting or any business courses
  • Preferably with at least six (6) months experience in a similar function
The Company
Taguig City, National Capital Region
645 Employees
On-site Workplace

What We Do

PILMICO FOODS CORPORATION, the food and agribusiness subsidiary of Aboitiz Equity Ventures, is considered as one of the largest flour milling companies in the Philippines. We are primarily engaged in the manufacture of wheat flour and wheat by-products and have been ranked among the top three domestic flour producers in terms of sales. We import both soft and hard wheat, the primary raw material for our products, from the United States and Canada. All our flour products are fortified with Vitamin A and Iron, and certified with Halal and Sangkap Pinoy seal. Through our Research and Training facilities located in Luzon and Mindanao, we also offer technical services and bakery trainings to meet the needs of our stakeholders. Our products are distributed all over Philippines through distributors and dealers. We have also expanded the reach of our flour products to the ASEAN region, exporting to countries like: Vietnam, Thailand, Malaysia, Myanmar and Hongkong. True to our brand promise of being Partners for Growth, we advance our business and communities by providing business solutions and building partnerships for growth

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