Custom Software Engineering Lead

Posted 2 Days Ago
Be an Early Applicant
15 Locations
In-Office
Senior level
Information Technology
The Role
Leads requirements elicitation and solution validation for Copilot Studio agents. Defines use cases, conversation flows, user stories, acceptance criteria, knowledge sources, integrations, responsible AI expectations, and agent behavior. Manages and prioritizes the backlog with architecture and project leadership, facilitates Agile ceremonies, validates delivered functionality, and supports UAT coordination and sign-off.
Summary Generated by Built In
Project Role : Custom Software Engineering Lead
Project Role Description : Own the technical direction and architecture of custom software solutions, leading teams through design and delivery. Set development standards and ensure code quality, scalability, and performance aligned to business objectives.
Must have skills : Business Requirements Analysis
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Role Summary
Owns requirements elicitation and solution validation for Copilot Studio agents. Translates business needs into clear, developer-ready user stories, conversation designs, and acceptance criteria.
Key Responsibilities
Elicit and document business requirements through stakeholder workshops and discovery sessions.
Define agent use cases, scope, and success criteria, including the intents and tasks each agent must handle.
Translate requirements into user stories, conversation flows, sample utterances/trigger phrases, and acceptance criteria for Copilot Studio agents.
Identify and document knowledge sources and content owners needed to ground agent responses.
Capture backend process, Power Automate, and system integration requirements, including those needing MCP Server tool connections.
Document expected agent behavior, instructions, tone, and response boundaries, including responsible AI expectations.
Maintain and groom the product backlog prioritize items in collaboration with the Architect and Project Manager.
Facilitate backlog refinement, sprint planning, and review ceremonies.
Validate delivered agent behavior against business intent prior to UAT handoff.
Support UAT coordination, including test scenario review and sign-off tracking.
Required Skills & Experience
Experience as a Business Analyst, with exposure to Copilot Studio, conversational AI, or low-code enterprise applications.
Working knowledge of Copilot Studio concepts (topics, generative answers, knowledge sources, publishing channels).
Familiarity with Power Automate and integration concepts, including tool/MCP-based extensions.
Understanding of responsible AI principles from a requirements and validation perspective.
Strong skills in requirements documentation, user story writing, and backlog management (Azure DevOps/Jira).
Excellent stakeholder communication and workshop facilitation skills.
Agile/Scrum delivery experience preferred.
Additional Information
15-year full-time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Skills Required

  • Business requirements analysis experience
  • At least 5 years of professional experience
  • 15 years of full-time education
  • Experience as a Business Analyst
  • Experience with Copilot Studio, conversational AI, or low-code enterprise applications
  • Working knowledge of Copilot Studio concepts, including topics, generative answers, knowledge sources, and publishing channels
  • Familiarity with Power Automate and system integration concepts, including MCP-based extensions
  • Understanding of responsible AI principles for requirements and validation
  • Strong requirements documentation, user story writing, and backlog management skills
  • Excellent stakeholder communication and workshop facilitation skills
  • Agile/Scrum delivery experience

Accenture Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Accenture and has not been reviewed or approved by Accenture.

  • Parental & Family Support — Parental leave and family-planning perks are described as comprehensive, including paid leave for birth and non-birth parents, fertility and surrogacy assistance, adoption support, and subsidized backup care. These offerings make the package notably supportive for those prioritizing family resources.
  • Retirement Support — Retirement programs feature dollar-for-dollar 401(k) matching for eligible employees as part of a strong savings emphasis. This structure supports steady long-term wealth building beyond base pay.
  • Healthcare Strength — Health coverage includes multiple plan choices such as PPO, EPO, and HDHP options along with dental and vision. Mental-health and assistance resources add breadth to the overall care ecosystem.

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The Company
HQ: Dublin
456,553 Employees
Year Founded: 1989

What We Do

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 500,000+ people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

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