Custom Software Engineering Lead

Project Role : Custom Software Engineering Lead
Project Role Description : Own the technical direction and architecture of custom software solutions, leading teams through design and delivery. Set development standards and ensure code quality, scalability, and performance aligned to business objectives.
Must have skills : Microsoft Copilot Studio
Good to have skills : React.js, Microsoft Power Apps, Microsoft Azure PaaS
Minimum 12 year(s) of experience is required
Educational Qualification : 15 years full time education
Role Summary
Owns the end-to-end solution architecture for Copilot Studio agents. Defines agent design, knowledge grounding, tool/MCP integration, security and ALM standards, and provides technical direction and design assurance to the development team.

Key Responsibilities
Define the agent architecture for each use case, including topics, generative orchestration, knowledge sources, and agent/conversation flows.
Decide when native Copilot Studio capabilities are sufficient and when to use Azure AI Foundry for advanced model selection or custom grounding (e.g., RAG, agentic workflows).
Design Power Automate flows and MCP Server tool/plugin connections to extend agent actions and integrate with line-of-business systems.
Establish security, authentication, data access, and governance guardrails for agents and their connected systems.
Define environment strategy and ALM practices (dev-test-prod), solution packaging, and publishing across channels (Teams, web, custom apps).
Set responsible AI standards, including bias, safety, and hallucination validation, and embed them in the design and test approach.
Provide design authority across the team: review designs, configurations, and flows, and resolve complex technical issues.
Guide agent instruction and prompt tuning approaches to improve accuracy and consistency.
Collaborate with the Project Manager, Business Analyst, and client stakeholders to translate requirements into a practical solution approach.
Mentor Team Leads and developers on Copilot Studio best practices.
Required Skills & Experience
Extensive experience designing enterprise solutions on the Microsoft Power Platform, with strong hands-on expertise in Copilot Studio architecture (generative orchestration, knowledge sources, publishing, ALM, governance).
Strong working knowledge of Power Automate and integration patterns with Copilot Studio agents.
Experience designing and configuring MCP Server/tool connections to extend agent actions.
Working knowledge of Azure AI Foundry for model selection, prompt engineering, and grounding patterns (RAG, agentic workflows).
Solid understanding of security, authentication, and data governance for AI agents.
Understanding of responsible AI principles and bias/safety validation practices.
Strong stakeholder communication and technical leadership skills.
Agile delivery experience preferred.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.