Custom Software Engineering Lead

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Gurugram, Haryana, IND
In-Office
Senior level
Information Technology
The Role
Leads the technical direction and architecture of custom software solutions, guiding teams through design and delivery. Establishes development standards, ensures code quality, scalability, and performance, and resolves complex technical issues. Collaborates across teams, makes technical decisions, coordinates stakeholders, and mentors junior staff. Requires strong ServiceNow ITSM expertise and experience with scalable software architectures, development lifecycles, and quality assurance practices.
Summary Generated by Built In
Project Role : Custom Software Engineering Lead
Project Role Description : Own the technical direction and architecture of custom software solutions, leading teams through design and delivery. Set development standards and ensure code quality, scalability, and performance aligned to business objectives.
Must have skills : ServiceNow IT Service Management (ITSM)
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
In the role of Custom Software Engineering Lead, a typical day involves overseeing the technical vision and architectural framework for bespoke software projects. This position requires guiding teams through the entire lifecycle of software development, from initial design concepts to final delivery. The role emphasizes establishing and maintaining high standards for development practices, ensuring that solutions are scalable, performant, and aligned with the strategic goals of the organization. Collaboration with various stakeholders to synchronize efforts and drive project success is a key aspect of daily activities.

Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead the establishment and enforcement of development standards to ensure consistent quality and maintainability.
- Facilitate effective communication and coordination among cross-functional teams to optimize project outcomes.
- Mentor and support junior team members to foster professional growth and enhance team capabilities.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow IT Service Management (ITSM).
- Strong knowledge of IT service management processes and best practices within the ServiceNow platform.
- Experience in designing scalable and high-performance custom software architectures.
- Ability to lead technical discussions and make informed decisions that align with business objectives.
- Familiarity with software development lifecycle methodologies and quality assurance practices.
- Skilled in troubleshooting complex technical issues and providing effective solutions.

Additional Information:
- The candidate should have minimum 5 years of experience in ServiceNow IT Service Management (ITSM).
- This position is based at our Gurugram office.
- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Skills Required

  • Minimum 5 years of experience in ServiceNow IT Service Management (ITSM)
  • 15 years of full-time education
  • Proficiency in ServiceNow IT Service Management (ITSM)
  • Experience designing scalable and high-performance custom software architectures
  • Ability to lead technical discussions and make decisions aligned with business objectives
  • Familiarity with software development lifecycle methodologies and quality assurance practices
  • Ability to troubleshoot complex technical issues and provide effective solutions

Accenture Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Accenture and has not been reviewed or approved by Accenture.

  • Healthcare Strength — Pay is considered competitive when paired with robust insurance options and other perks that compare well with large consulting and IT services peers. Multiple national medical plan options plus dental and vision are positioned as a core strength of the overall package.
  • Retirement Support — Retirement support is positioned as a standout feature through a 401(k) dollar-for-dollar match up to a set percentage after eligibility. The package is reinforced by additional financial programs such as savings tools and related resources.
  • Parental & Family Support — Parental and caregiving supports are presented as a meaningful benefit differentiator through substantial paid parental leave and multiple caregiver-oriented programs. Backup care and fertility/adoption/surrogacy navigation and reimbursements add breadth to family support beyond leave alone.

Accenture Insights

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The Company
HQ: Dublin
456,553 Employees
Year Founded: 1989

What We Do

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 500,000+ people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

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