Custom Software Engineer

Posted Yesterday
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Kolkata, West Bengal, IND
In-Office
Expert/Leader
Information Technology
The Role
As a Custom Software Engineer, you will design and configure applications, focusing on SAP Service Asset Management while collaborating with various teams to enhance operational efficiency.
Summary Generated by Built In
Project Role : Custom Software Engineer
Project Role Description : Design, build and configure applications to meet business process and application requirements.
Must have skills : SAP Sales and Distribution (SD)
Good to have skills : NA
Minimum 12 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing solutions that enhance operational efficiency, and ensuring that applications are aligned with business objectives. You will also engage in problem-solving activities, providing innovative solutions that address challenges across multiple departments, while continuously refining and optimizing application performance to support the organization s goals.

Key Responsibilities
- Lead and support SAP SAM implementation and rollouts in the Service Management and Plant Maintenance space.
- Conduct requirement gathering workshops with business stakeholders to map service and maintenance processes into SAP.
- Configure and customize SAP Service Asset Management modules, including:
- Service Contracts, Service Orders, Notifications, and Billing
- Asset Maintenance, Breakdown & Preventive Maintenance
- Warranty & Claims Management
- Integration with MM, SD, and FI/CO
- Perform system testing, UAT, and defect resolution.
- Provide end-user training and documentation.
- Collaborate with cross-functional teams to ensure seamless integration of SAM with other SAP modules.
- Drive continuous improvement initiatives to optimize service and asset management processes.

Required Skills & Experience
- 5+ years of experience in SAP Service Management (SM) and SAP Plant Maintenance (PM).
- Hands-on experience with SAP Service Asset Management (SAM) functionalities.
- Strong knowledge of business processes in Service Operations, Field Service, and Plant Maintenance.
- Experience in configuring:
- Service Contracts & Orders
- Preventive & Predictive Maintenance
- Equipment/Functional Location Structures
- Good understanding of integration points with SD, MM, and FI/CO.
- Exposure to SAP S/4HANA environment is preferred.
- Strong problem-solving skills and ability to engage with business stakeholders.

Preferred Qualifications
- SAP Certification in Plant Maintenance or Service Management.
- Experience in end-to-end implementation projects.
- Knowledge of SAP Fiori apps for SAM/PM.
- Exposure to Industry best practices in Service and Asset Management.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Skills Required

  • 12 years of experience
  • 5+ years of experience in SAP Service Management (SM) and SAP Plant Maintenance (PM)
  • Hands-on experience with SAP Service Asset Management (SAM) functionalities
  • Strong knowledge of business processes in Service Operations, Field Service, and Plant Maintenance
  • Experience in configuring Service Contracts & Orders, Preventive & Predictive Maintenance
  • Good understanding of integration points with SD, MM, and FI/CO
  • Exposure to SAP S/4HANA environment is preferred
  • SAP Certification in Plant Maintenance or Service Management
  • Experience in end-to-end implementation projects
  • Knowledge of SAP Fiori apps for SAM/PM

Accenture Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Accenture and has not been reviewed or approved by Accenture.

  • Healthcare Strength Pay is considered competitive when paired with robust insurance options and other perks that compare well with large consulting and IT services peers. Multiple national medical plan options plus dental and vision are positioned as a core strength of the overall package.
  • Retirement Support Retirement support is positioned as a standout feature through a 401(k) dollar-for-dollar match up to a set percentage after eligibility. The package is reinforced by additional financial programs such as savings tools and related resources.
  • Parental & Family Support Parental and caregiving supports are presented as a meaningful benefit differentiator through substantial paid parental leave and multiple caregiver-oriented programs. Backup care and fertility/adoption/surrogacy navigation and reimbursements add breadth to family support beyond leave alone.

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The Company
456,553 Employees
Year Founded: 1989

What We Do

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 500,000+ people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

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