Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.
Must have skills : ServiceNow Performance Analytics
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
POSITION TITLE Sr Associate, ServiceNow Colleague Experiences Tester
ROLE SUMMARY As the ServiceNow Tester for Colleague Experiences, you will support the Digital organization in managing technical solutions for Digital Services to all the Colleagues.
In partnership with the ServiceNow Product owner, Digital Analyst and Solution Engineer, you will assist in designing and implementing Service portals and knowledge management, utilizing a combination of web development and testing (including ServiceNow s automated test framework) tools to implement portal and knowledge solutions on the ServiceNow platform.
ROLE RESPONSIBILITIES
Work with the product team to test solutions in ServiceNow and coordinate support and development efforts within the product team.
General support, administration and maintenance of ServiceNow portal and knowledge products and associated applications
Provide advanced test planning skills to the Colleague Experiences development team.
Write stories, test plans and test scripts.
Execute testing scripts and ATF test packages.
Coordinate application and platform upgrades
BASIC QUALIFICATIONS
Applicant must have a Bachelor s degree with at least two years of relevant experience OR Master s degree.
2 years of software development experience.
Experience with web technologies, including JavaScript, Ajax, HTML, CSS
Experience planning for testing needs
Experience writing and executing test scripts
Demonstrate ability to work and communicate collaboratively with different areas to develop and deliver portal solutions.
PREFERRED QUALIFICATIONS
Experience working in an Agile project environment (SAFE of Scrum preferred) with an emphasis on frequently delivering functional software releases at a sustainable pace.
ServiceNow Certified System Administrator or ServiceNow Certified Application Developer certifications.
Experience working with the ServiceNow Service Portal Configuration: Branding Editor, Page Designer, Page Editor, Widget Editor, and creating new portals
Ability to work as an individual and in a team environment.
Strong analytical and problem-solving skills.
Strong organization and time management skills.15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
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What We Do
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 500,000+ people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.
