Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work.
Must have skills : SUSE Linux Administration
Good to have skills : Linux Operations
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As a Software Development Engineer, you will engage in a dynamic work environment where you will analyze, design, code, and test various components of application code for multiple clients. The Infra support Analyst needs the skill set required to support a range of OS flavors including both Linux and Windows. The associate would be responsible to validate the procedures according to the ECS standard and sometimes non-standard procedures as requested by MSP team. Roles & Responsibilities: - Expected to be an SME, understanding of ECS Architecture is must. - Collect the requirement from SEO / SME / Service owner and work with the PO so as to implement it. - Create Jira and record the requirement / feedback collected under the Operations feedback. - Daily monitoring of process executions and analyze the task failures to identify the root cause and work towards the closure. - Conduct internal training sessions with MSP and EU teams on the new features/special handling of procedures. - Capable to independently troubleshoot, reproduce, determine the root cause for repetitive issues. - Associate should be capable of delivering the targets in Scope of work however is not limited to it solely - Know the point of contact in each team for issue resolution - Develop a deep understanding of the Enterprise Cloud solution architecture and productization model along with the tools within 6-8 months of onboarding - Good understanding of the service lifecycle and deep idea on the automation cycles. Professional & Technical Skills: - Strong Operating system knowledge to support Linux, Windows environments. - Experience with Suse Linux / Windows/ IBM power is required - Knowledge of hypervisors/VMware and hyper-scalers is desirable - Could work on MS Excel and analyze report from CRT and SAC. - Previous experience working with JIRA highly desired - Associate must have a very strong desire to keep up to date with technical developments in Server management area within ECS Delivery and SAP - Commitment to detailed planning, documentation and quality assurance processes, especially change control, which will support the timely implementation of enhancements to the server environment whilst maintaining the highest levels of operational service - High levels of self-motivation and focus to work with the minimum of supervision and deliver against agreed targets - Strong customer service awareness to keep the customers requirements constantly in mind and ensure that activities align closely with these requirements Additional Information: - The candidate should have minimum 5 years of experience in SUSE Linux Administration. - This position is based at our Bengaluru office. - A 15 years full time education is required. - Strong Communication skills, project management skills - Good team player - Educated ideally to degree standard with additional vocational qualifications in specific technical skills - Relevant Network Certification - ITIL V3/V4 Foundation Certification15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
Similar Jobs
What We Do
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 500,000+ people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.
