Custom Software Engineer

Project Role : Custom Software Engineer
Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.
Must have skills : Downstream Manufacturing
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As a OT/SCADA Architecture Consultant, a typical day involves supporting, stabilizing, and continuously improving industrial OT applications and systems aligned to SCADA, PLC, OT Architecture(PLC / SCADA). The role requires working in an AMS / production support environment, collaborating with operations, IT, engineering, and cross-functional teams to resolve incidents, support enhancements, and maintain reliable service delivery. The candidate will use domain knowledge, troubleshooting skills, and support governance practices to ensure system availability, SLA adherence, and continuous service improvement. Lead architecture, stabilization, and continuous improvement of OT systems (SCADA/PLC) under AMS engagements. Responsible for defining scalable, secure, and supportable architectures while driving operational excellence, incident reduction, and system reliability.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work-related problems.
- Define and govern OT architecture for AMS environments.
- Drive L3/L4 support strategy and escalation handling.
- Lead root cause analysis for recurring production issues.
- Ensure system stability, uptime, and SLA adherence.
- Guide modernization and continuous improvement initiatives.
- Standardize support models, documentation, and processes.
- Collaborate with operations, IT, and plant engineering teams.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in SCADA, PLC, OT Architecture(PLC / SCADA).
- SCADA & PLC architecture.
- OT system integration (L0–L3).
- Industrial protocols (OPC, Modbus, Ethernet/IP).
- AMS delivery & support model understanding.
- Incident/problem management.
- Downstream manufacturing domain knowledge.
- Strong architecture & AMS governance capability.
- Expertise in incident/problem/change management.
- Strong stakeholder and client-facing skills.
- Ability to drive operational excellence in support projects.
- Good To Have Skills: OT cybersecurity Historian systems Cloud/edge integration ISA-95 / ISA-88 Refinery/process industry experience.
Additional Information:
- The candidate should have relevant experience in SCADA, PLC, OT Architecture(PLC / SCADA) and AMS / production support environments.
- Experience in downstream manufacturing, OT, SCADA, PLC, DCS, historian, industrial integration, or energy domain support is preferred where applicable.
- This position is based at our Pune office.
- A 15 years full-time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

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