Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact.
Must have skills : ServiceNow IT Service Management (ITSM)
Good to have skills : NA
Minimum 15 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As a Custom Software Engineer, a typical day involves leading the design, development, and configuration of software applications tailored to meet specific organizational needs. This role requires coordinating with various stakeholders to ensure that the applications align with business objectives. The engineer acts as the main liaison, overseeing the progress of projects, troubleshooting issues, and ensuring seamless integration of solutions. Collaboration with cross-functional teams and managing priorities to deliver high-quality software solutions are key aspects of the daily routine, fostering innovation and efficiency within the development lifecycle.
Roles & Responsibilities:
- Expected to be a SME with deep knowledge and experience.
- Should have Influencing and Advisory skills.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Expected to provide solutions to problems that apply across multiple teams.
- Drive continuous improvement initiatives to enhance software development processes and outcomes.
- Mentor and support junior team members to foster professional growth and knowledge sharing.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow IT Service Management.
- Strong expertise in application design, development, and configuration within the ServiceNow platform.
- Experience in integrating ServiceNow solutions with other enterprise systems and tools.
- Ability to analyze complex business requirements and translate them into effective technical solutions.
- Familiarity with IT service management best practices and frameworks to optimize service delivery.
- Skilled in troubleshooting and resolving technical issues to maintain system reliability and performance.
Additional Information:
- The candidate should have minimum 15 years of experience in ServiceNow IT Service Management.
- This position is based at our Pune office.
- A 15 years full time education is required.
15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
Skills Required
- Minimum 15 years of experience in ServiceNow IT Service Management
- 15 years full time education
- Proficiency in ServiceNow IT Service Management (ITSM)
- Expertise in application design, development, and configuration on the ServiceNow platform
- Experience integrating ServiceNow with other enterprise systems and tools
- Ability to analyze complex business requirements and translate into technical solutions
- Familiarity with IT service management best practices and frameworks
- Skilled in troubleshooting and resolving technical issues to maintain system reliability
- Subject Matter Expert with influencing and advisory skills
- Experience making team decisions, driving continuous improvement, and mentoring junior members
Accenture Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Accenture and has not been reviewed or approved by Accenture.
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Healthcare Strength — Pay is considered competitive when paired with robust insurance options and other perks that compare well with large consulting and IT services peers. Multiple national medical plan options plus dental and vision are positioned as a core strength of the overall package.
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Retirement Support — Retirement support is positioned as a standout feature through a 401(k) dollar-for-dollar match up to a set percentage after eligibility. The package is reinforced by additional financial programs such as savings tools and related resources.
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Parental & Family Support — Parental and caregiving supports are presented as a meaningful benefit differentiator through substantial paid parental leave and multiple caregiver-oriented programs. Backup care and fertility/adoption/surrogacy navigation and reimbursements add breadth to family support beyond leave alone.
Accenture Insights
What We Do
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 500,000+ people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.
