Project Role Description : Design, build and configure applications to meet business process and application requirements.
Must have skills : BMC Helix ITSM
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications are optimized for performance and usability. You will also participate in testing and troubleshooting to ensure that the applications meet the highest standards of quality and functionality.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the documentation of application specifications and user guides.
- Collaborate with cross-functional teams to gather requirements and provide technical insights.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in BMC Helix ITSM.
- Strong understanding of application development methodologies.
- Experience with integration of BMC Helix ITSM with other IT service management tools.
- Familiarity with scripting languages to automate tasks within BMC Helix ITSM.
- Knowledge of best practices in IT service management and application lifecycle management.
-BMC TSO (TrueSight Orchestration) role manage on designing, developing, and maintaining automation workflows to streamline IT processes.
-Integrating TSO with other IT tools, troubleshooting existing workflows, and ensuring compliance with security standards.
-Use TSO to automate service fulfillment for self-service requests.
-Integrate TSO with various systems, such as ITSM tools (like BMC Helix), monitoring systems, and infrastructure components.
-Troubleshoot and optimize existing workflows for performance, reliability, and efficiency.
-Maintain comprehensive documentation for all workflows, integrations, and automation standards.
-Collaborate with cross-functional teams to gather requirements and deliver automation solutions.
Additional Information:
- The candidate should have minimum 3 years of experience in BMC Helix ITSM.
- This position is based at our Pune office.
- A 15 years full time education is required.15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
Skills Required
- Proficiency in BMC Helix ITSM
- Minimum 3 years experience in BMC Helix ITSM
- 15 years full-time education
- Experience integrating BMC Helix ITSM with other ITSM tools
- Experience with BMC TrueSight Orchestration (TSO) designing and maintaining automation workflows
- Familiarity with scripting languages to automate tasks within BMC Helix ITSM
- Strong understanding of application development methodologies
- Knowledge of IT service management and application lifecycle best practices
- Ability to document application specifications and user guides
- Experience troubleshooting and optimizing workflows and integrations
Accenture Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Accenture and has not been reviewed or approved by Accenture.
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Healthcare Strength — Pay is considered competitive when paired with robust insurance options and other perks that compare well with large consulting and IT services peers. Multiple national medical plan options plus dental and vision are positioned as a core strength of the overall package.
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Retirement Support — Retirement support is positioned as a standout feature through a 401(k) dollar-for-dollar match up to a set percentage after eligibility. The package is reinforced by additional financial programs such as savings tools and related resources.
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Parental & Family Support — Parental and caregiving supports are presented as a meaningful benefit differentiator through substantial paid parental leave and multiple caregiver-oriented programs. Backup care and fertility/adoption/surrogacy navigation and reimbursements add breadth to family support beyond leave alone.
Accenture Insights
What We Do
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 500,000+ people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.
