Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
As a Lead Technical Program Manager in the Chief Technology Office - Authentication and Authorization area within the Identity and Access Management organization, you will be a hands-on individual contributor responsible for delivering complex cross-team programs that advance key business objectives. You will lead quarterly planning for Customer Auth. Engineering, maintain an accurate sprint-planning dashboard, and reinforce delivery discipline through strong JIRA hygiene. You will proactively manage dependencies, risks, and blockers; run governance forums and executive reporting cadences; and partner closely with Product and Tech managers to improve transparency and delivery outcomes, including release communications as needed. You will also leverage enterprise-authorized AI capabilities to increase efficiency and effectiveness. Additionally, you will support Third-Party Oversight activities for Global Authentication Engineering suppliers as needed.
Job responsibilities
Lead quarterly planning across AuthE; maintain sprint planning dashboard (priorities, capacity, milestones).
Drive end-to-end execution of multi-team Auth & Auth initiatives by aligning requirements with Product Owners and Engineering Leads into clear roadmaps and priorities.
Run governance cadences (RAID, dependencies, forums/SoS); escalate and drive issues to closure.
Enforce Jira hygiene and program-data quality (including Team Central) on a regular cadence.
Coordinate release communications with Product, Engineering, QA, and Release partners.
Ensure delivery aligns to regulatory/compliance expectations through compliance-by-design, privacy-by-design, and least-privilege principles.
Support executive and PI/status reporting by consolidating updates into decision-ready communications for product and technology senior management team.
Support Third-Party Oversight (TPO) activities for Global AuthE suppliers as needed.
Use enterprise-authorized AI to accelerate planning/synthesis with human validation.
Required qualifications, capabilities, and skills
5+ years (or equivalent expertise) in technical program management experience delivering complex, cross-functional programs in a large enterprise.
Strong program execution skills: planning, governance, dependency/RAID management, and delivery tracking.
Proven ability to influence engineering, product, risk/compliance, and operations; strong executive communication.
Technical fluency to partner with engineers/architects and coordinate delivery across platforms/services; vendor management as needed.
Strong analytical/problem-solving skills; track measurable outcomes.
Agile leadership (Scrum/Agile practices, prioritization, estimation, continuous improvement).
Ability to validate AI-assisted outputs, escalate uncertainty, and follow data-handling requirements.
Preferred qualifications, capabilities, and skills
Experience with multi-product programs and enterprise-scale transformations.
Familiarity with structured delivery controls risks, issues, dependencies, milestones.
Track record of implementing process improvements to increase efficiency and effectiveness.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- 5+ years or equivalent expertise in technical program management delivering complex, cross-functional programs in a large enterprise
- Strong program execution skills, including planning, governance, dependency and RAID management, and delivery tracking
- Ability to influence engineering, product, risk/compliance, and operations teams, with strong executive communication skills
- Technical fluency to partner with engineers and architects and coordinate delivery across platforms and services
- Vendor management experience as needed
- Strong analytical and problem-solving skills with ability to track measurable outcomes
- Agile leadership experience, including Scrum or Agile practices, prioritization, estimation, and continuous improvement
- Ability to validate AI-assisted outputs, escalate uncertainty, and follow data-handling requirements
- Experience with multi-product programs and enterprise-scale transformations
- Familiarity with structured delivery controls, including risks, issues, dependencies, and milestones
- Track record of implementing process improvements to increase efficiency and effectiveness
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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