CTB Benefits Admin Specialist

Job Title

Business Unit

Department

Reports To

Benefits Administrator Specialist

Corporate

Corporate Human Resources

Benefits and Compensation Manager

BU Location 

BU Acceptance

Approved By:

Date Approved 

Milford, IN 

 Overall Purpose:  Why the Job Exists & What You Will Do:     

As the Benefits Specialist, you will assist employees with benefits including health insurance, wellness perks, leave-of-absence policies, benefits orientation and employee incentive programs. Serving as the critical bridge between employees and leadership. 

Essential Job Functions & Expected Outcomes:  Your Accountabilities in the Role 

1. Employee Support & Communications:     60% of the Job

2. Resolving individual employee questions regarding medical claims, deductibles, and network coverage restrictions. 

3. Guiding new hires through their onboarding and explaining available health options. 

4. Assigns security and UKG badges for all employees. 

5. Assisting with adjusting employee’s records for qualifying life events, such as marriages, births, or terminations. 

6. Supports the coordination of HR practice, policies, and programs that align to Corporate HR initiatives and create a compliant, equitable environment. 

7.  Systems Administration & Financial Oversight:   30% of the Job

   1. Reviewing insurance carrier invoices and preparing them for approval.

   2. Updating and approving all hourly pay increases or leaves. 

   3. Monitor and track employee’s leaves such as FMLA and approve and adjust attendance points.

   4. Set up HSA accounts. 

   5. Works with our Workman Comp carriers and submits claims along with updating our OSHA 300 log. 

8. Employee Incentive Programs:      10% of the job

   1. Coordinate annual onsite wellness programs.

   2. Submits quarterly service awards.

   3. Coordinates annual birthday gift options.

The job criteria may include other duties, responsibilities and activities, which may change or be assigned at any item with or without notice.

Position Requirements:

1. Education: Bachelor’s Degree in Business, Organizational Leadership, or HR; or equivalent combination of education and experience required.

2. Experience: 1 year of experience within human resources, handling all areas of HR for a manufacturing site.

3. Certification(s): Desire to become SHRM-CP or PHR preferred. 

4. Functional Skills: Experienced with handling and supporting the HR activities and initiatives around Talent Management, Recruiting, Employee Relations, Safety, Benefits, and HR practice, policy and process compliance within a multi-location manufacturing environment preferred; great with project management, organization, planning, and prioritization, strong attention to details and follow-through, with an excellent ability to execute and lead new HR practices/policies or processes that can drive the business through people. Some experience and prior knowledge of OSHA guidelines and compliance area preferred.

5. Technology Aptitude/Skills: Experienced with HRIS applications and ability to learn proprietary software required; Proficiency in Microsoft Office products including Excel, Word, Outlook and PowerPoint required.

6. Language Skills: Excellent verbal and written skillset; able to present and train team members on new HR policies.

7. Leadership/Behaviors:  Demonstrates a high customer-service and support personality who has a strength in educating others towards best practices; forward thinking and resourceful to ensure processes are handled smoothly and effectively, ability to handle matters sensitively and discretely regarding sensitive/confidential information; is self-directed and can work well within an established set of guidelines.  High relational ability to provide credible and timely support and guidance while becoming a trusted resource and building effective partnerships within each of the locations; ability to listen and solve problems calmly, objectively, and effectively with solid reasoning to be able to make good decisions.   Advises manager of obstacles and makes recommendations on thoughtful options.

8. Culture Match Behaviors: Professional in appearance, polished in professional behaviors, assertive/strong influencer to lead changes within diverse departments and sites; Has a “Can Do” attitude and is collaborative and team-oriented to create engagement and enhancements within the related department areas.  Also requires someone who is energetic, honest, and possesses high ethical standards who is hard-working to be successful in this role.

• Integrity in all things

• Customers are why we exist

• Profitability is a must

Equipment Used:

• This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Requirements to Perform Essential Functions:

• Ability to sit at desk for 5+ hours per day

• Ability to operate keyboard and view computer screen for majority of day 6-7 hours

• Ability to write ideas/information in a logical flow for 5+ hours per day

• Ability to read and respond on an on-going basis daily due to nature of the work, throughout the day

• Ability to read, write and speak English fluently

• Ability to communicate with others via phone, in-person, and computer on-going 

• Ability to listen to customers, problem-solve, and respond accordingly

• Ability to sit, stand, bend, reach, kneel, squat, twist, push, pull, walk, stoop, crouch, and carry items frequently

• Lifting up to 15 lbs. sporadically 

Environmental Conditions & Travel:

• The employee is primarily exposed to a normal office environment with moderate noise. The employee is occasionally required to wear suitable Personal Protective Equipment while visiting manufacturing departments. 

• This position may face inclement weather conditions when traveling. 

• Travel:  Limited; no travel is required